Ingeniero/A De Soporte De Manual De Reparaciones De Aeroestructuras (Srm)

Capgemini Engineering; Madrid; Hybrid; EUR 21,000 - 27,000; Full time

Job summary

Capgemini Engineering is seeking a bilingual Customer Service Representative in Madrid to deliver exceptional support to a diverse customer base. You will handle inquiries in English and Spanish, assisting with technical issues, product information, and general help, while working in a hybrid model combining in-office collaboration with remote flexibility.

The role focuses on patient, clear communication and problem-solving, contributing to a positive customer experience within a dynamic

Qualifications

• Bilingual in English and Spanish.
• Excellent communication and problem-solving skills.

Responsibilities

• Serve as the first point of contact for customers with technical issues, product inquiries, and general support.
• Handle inquiries in English and Spanish in a hybrid Madrid-based role and ensure high-quality customer service.

Job description

Our client, a leading provider of innovative technological solutions, is seeking a highly skilled and customer-focused Bilingual Customer Service Representative to join their vibrant team in Madrid, Madrid . This role is crucial for delivering exceptional support to our diverse customer base, handling inquiries in both English and Spanish. You will be the first point of contact for customers seeking assistance with technical issues, product inquiries, and general support. The ideal candidate possesses outstanding communication skills, a patient demeanor, and a passion for problem-solving. This position offers a fantastic opportunity to work within a dynamic industry, grow your customer service expertise, and contribute to a positive customer experience. Working in a hybrid model, you'll enjoy the benefits of both in-office collaboration and remote flexibility.

About the Role

Our client, a leading provider of innovative technological solutions, is seeking a highly skilled and customer