Inbound Sales Representative (Program Advisor)

Expanish - Cultural Immersion Programs; España; Remote; EUR 38,000 - 57,000; Full time

Benefits offered by this job

Remote work anywhere in the world

Commissions and bonuses

Diverse, global team

Job summary

Expanish is a leading Spanish language school with programs across multiple global locations. We are seeking an Inbound Sales Representative to guide prospective students from first contact to enrollment, leveraging strong communication and persuasive skills.

You will respond to inquiries, advise on the best program, send quotes, and close enrollments. This role offers remote work with international collaboration and performance bonuses.

Qualifications

• 2+ years in B2C sales
• Excellent negotiation and relationship-building skills
• Proficiency with CRM tools and AI-enabled platforms
• Fluent in English and Spanish; additional language a plus

Responsibilities

• Respond to inbound inquiries via phone, WhatsApp, email, video calls and webinars.
• Understand student needs and guide them toward Expanish programs.
• Send quotes, follow up, and close enrollments to meet targets.
• Handle payments and ensure smooth handoff to Admissions.
• Collaborate with teams across Argentina, Spain and Brazil.

Skills

B2C sales

Negotiation

Communication

CRM tech savvy

Education

Business/Marketing/Hospitality/Tourism/Languages

Tools

HubSpot

Aircall

Claude

Job description

About Expanish

Expanish is a leading Spanish language school and study abroad provider, with award-winning programs in Barcelona, Madrid, Málaga, Buenos Aires and Costa Rica. For 20+ years, we’ve connected students worldwide with immersive language and cultural experiences. Now, we’re growing our team with Sales Program Advisor who will help future students take the first step in their journey with us.

Location: Buenos Aires

Languages: Native or proficient English and Spanish are required. In addition, proficiency in at least one of the following languages is a must: French, Italian, German, Turkish or Polish.

Your Role at Expanish

As an Inbound Sales Representative, you’ll be the first point of contact for aspiring students from all over the world. You’ll inspire and guide them through their decision‑making journey, from first contact to enrollment, ensuring they choose the right program in one of our 4 schools. This is not just a support role: it’s a professional sales position where your goal is to connect, engage, and close.

What You’ll Do

• Connect with Leads: Respond to inbound inquiries via phone (Aircall), WhatsApp, email, video calls, and webinars.
• Engage & Advise: Understand student needs and guide them toward the right Expanish program.
• Sell with Impact: Send quotes, follow up, and close enrollments to achieve and exceed monthly and quarterly sales targets.
• Ensure Smooth Enrollment: Handle payments and coordinate a seamless handoff to Admissions.
• Collaborate Globally: Work with colleagues across Argentina, Spain, and Brazil in a multicultural, supportive team.

Your KPIs

• Response time to inquiries
• Conversion rate (lead → enrollment)
• Average ticket
• Monthly & quarterly sales targets

What We Are Looking For

• Sales Experience: 2+ years in B2C sales, ideally in a fast‑paced environment.
• Strong Communicator: Excellent negotiation, persuasion, and relationship‑building skills.
• Tech and AI‑Savvy: Comfortable with CRM tools (HubSpot, Aircall, or similar) and Claude.
• Global Mindset: Experience abroad (studying or working for 3–6 months) is a big plus.
• Languages: Native or proficient English and Spanish are required. In addition, proficiency in at least one of the following languages is a must—as we are focusing on these key markets: French, Italian, German, Turkish or Polish.
• Education: Background in Business, Marketing, Hospitality, Tourism, or Languages preferred.

What We Offer

• Remote Work: Ful remote from your home, or anywhere in the world.
• Competitive Compensation: Fixed salary + monthly commissions that can double your base salary + monthly and quarterly bonuses upon reaching your targets.
• Multicultural Vibes: Work in a diverse team that celebrates authenticity and collaboration.
• Stability & Impact: Full‑time occupation (40 hours/week) with a mission‑driven organization.

Our Values

• Customer First | Integrity & Humility | Excellence & Innovation | Resilience | Teamwork | Passion for Growth