In Service Support Manager – Simulation - copy

Tecnobit-Grupo Oesía; Rivas-Vaciamadrid; Hybrid; EUR 50,000 - 70,000; Full time

Benefits offered by this job

Flexible working hours

Hybrid work model

50% remote work

Job summary

Tecnobit-Grupo Oesía is seeking a Technical Project Manager to oversee maintenance, support and lifecycle projects for simulation and training systems in hybrid Madrid-area operations. You will coordinate between customers, engineering, operations, procurement and quality to ensure scope, deadlines and contractual commitments are met.

The role demands experience in managing schedules, costs and quality, plus the ability to lead multidisciplinary teams and external suppliers.

Qualifications

• Experience in technical project management, maintenance and In-Service Support.
• Experience managing schedule, cost, scope and quality of projects.
• Experience coordinating technical teams and suppliers.
• Experience working with customers and monitoring contractual commitments.
• Knowledge of maintenance, incident management, repairs, spare parts, obsolescence and lifecycle support.
• Technical knowledge of simulation systems, training systems, or complex HW/SW environments.
• Organised, proactive and customer-oriented with the ability to manage multiple activities and priorities.
• Experience in simulation or Defence training projects.
• Willingness to travel.

Responsibilities

• Plan and manage maintenance and support projects for simulation systems.
• Coordinate preventive and corrective maintenance activities, HW/SW support, repairs and technical assistance.
• Manage upgrades, modifications, obsolescence and enhancements to in-service systems.
• Monitor planning, costs, risks, milestones, deliverables and KPIs.
• Manage the day-to-day customer relationship and contractual follow-up.
• Coordinate internal multidisciplinary teams and suppliers.
• Support the preparation of scope extensions and new requirements identified during contract execution.

Skills

Project management

Customer coordination

Planning & scheduling

Stakeholder management

Travel willingness

Tools

ERP systems

Planning tools

Project management tools

Job description

• Location: Rivas-Vaciamadrid or Valdepeñas.

Our projects become technologies that protect, connect and drive strategic sectors: the sectors that shape our future. At Grupo Oesía, we work to ensure that innovation has a real impact, and we are looking for people who want to be part of that challenge.

WHAT WILL YOUR MISSION BE?

You will be responsible for managing maintenance, support and lifecycle projects for simulation and training systems, ensuring compliance with scope, deadlines, costs, quality standards and contractual commitments.

You will be the main point of coordination between the customer, Engineering, Operations, Procurement, Quality and the other areas involved in service delivery.

WHAT WILL YOU DO ON A DAY-TO-DAY BASIS?

• Plan and manage maintenance and support projects for simulation systems.
• Coordinate preventive and corrective maintenance activities, HW/SW support, repairs and technical assistance.
• Manage upgrades, modifications, obsolescence and enhancements to in-service systems.
• Monitor planning, costs, risks, milestones, deliverables and KPIs.
• Manage the day-to-day customer relationship and contractual follow-up.
• Coordinate internal multidisciplinary teams and suppliers.
• Support the preparation of scope extensions and new requirements identified during contract execution.

WHAT ARE WE LOOKING FOR?

• Experience in technical project management, maintenance, and In-Service Support.
• Experience managing projects with responsibility for schedule, cost, scope, and quality.
• Experience in coordinating technical teams and suppliers.
• Experience working directly with customers and monitoring contractual commitments.
• Practical knowledge of maintenance, incident management, repairs, spare parts, obsolescence management, and lifecycle support.
• Technical knowledge of simulation systems, training systems, or complex HW/SW environments.
• Organised, proactive, and customer-oriented profile, with the ability to manage multiple activities and priorities simultaneously.
• Experience in simulation or Defence training projects.
• Willingness to travel.

Desirable

• Knowledge of ILS, configuration management, or obsolescence management.
• Experience managing SLAs, availability KPIs, or maintenance contracts.
• Knowledge of planning tools, ERP systems, and project management tools.
• Professional English proficiency and experience working with international customers or suppliers.

WHAT WILL YOU FIND AT GRUPO OESÍA?

• Flexible working hours for starting and finishing times.
• Working hours: Monday to Thursday: 9 hours, Friday: 5.5 hours.
• Working model: hybrid, with 50% remote working.
• Location: Rivas-Vaciamadrid or Valdepeñas.
• Projects with a real technological impact.
• Teams where sharing knowledge is part of the way we work.
• Continuous professional development tailored to each role and individual.
• An environment where engineering and people move forward together.

If you are motivated by new technological challenges and want to be part of projects that make a difference, we would be delighted to meet you.

About Grupo Oesía

Build your career where technology has a purpose. At Grupo Oesía, we develop dual-use digital and industrial engineering projects in strategic sectors, strengthening key capabilities for Spain and Europe through our technology centres and alongside a team of more than 3,800 professionals across Spain, Brussels, Latin America and Asia.

En Tecnobit-Grupo Oesía diseñamos, desarrollamos, fabricamos y mantenemos tecnología que ya está en uso: sistemas de imagen inteligente, comunicaciones tácticas y seguras, y centros de simulación. Un ejemplo claro de cómo la tecnología que creamos aquí llega a tener un impacto real.

Trabajamos desde nuestros centros tecnológicos en Castilla-La Mancha, Andalucía, Galicia, Valencia y Madrid: polos de innovación que contribuyen a capacidades clave para la soberanía nacional y la autonomía estratégica europea.

But what truly sets us apart are the people who make each of these projects possible.

We want you to develop your full potential. That is why we create professional environments based on equal opportunities, inclusion and recognition of each person's talent.

We foster an environment where talent can learn, collaborate and continue to grow, contributing new ideas and developing its full potential. Because innovation happens when different perspectives work towards the same purpose.

If you are looking for a place to develop your career, take on new challenges and be part of projects with real impact, we would love to meet you.

We Engineer It Together.