In Service Support Manager - Tactical & Satellite Communications - Global Opportunity

Tecnobit-Grupo Oesía; Rivas-Vaciamadrid; Hybrid; EUR 60,000 - 90,000; Full time

Benefits offered by this job

Flexible start times

Hybrid work model (50% remote)

Professional development

Job summary

Grupo Oesía is seeking an In Service Support Manager - Tactical & Satellite Communications to lead maintenance and sustainment projects for tactical and satellite communication systems. You will coordinate with customers and technical teams to ensure system availability, quality, and service continuity throughout the lifecycle.

The role requires engineering education, strong project management experience, and willingness to travel.

Qualifications

• Bachelor’s or Master’s degree in engineering.
• Experience in technical project management, maintenance, and in-service support.
• Experience managing projects with responsibility for schedule, cost, scope and quality.
• Experience coordinating technical teams, logistics, suppliers, and support activities.
• Experience working directly with clients and monitoring contractual commitments.

Responsibilities

• Plan and manage maintenance and support projects for communication systems.
• Coordinate preventive and corrective maintenance activities, repairs, field support and technical assistance.
• Manage upgrades, incidents, obsolescence issues and modifications.
• Monitor planning, costs, risks, milestones, deliverables and KPIs.
• Manage day-to-day relationship with the customer and contractual follow-up.
• Coordinate multidisciplinary internal teams and suppliers.
• Monitor system availability and service levels.
• Identify additional support, modernization or contract extension needs during execution.

Skills

Project management

Maintenance & in-service support

Client coordination

Schedule, cost, scope, quality

Technical team coordination

Education

Bachelor’s or Master’s degree in engineering

Job description

– Grupo Oesía

Our projects become technology that protects, connects and drives strategic sectors: our sectors. At Grupo Oesía, we work to ensure that innovation has a real impact, and we are looking for people who want to be part of that challenge.

WHAT WILL YOUR MISSION BE?

You will lead support and sustainment projects for

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[In Service Support Manager - Tactical & Satellite Communications - Global Opportunity] – Grupo Oesía

Our projects become technology that protects, connects and drives strategic sectors: our sectors. At Grupo Oesía, we work to ensure that innovation has a real impact, and we are looking for people who want to be part of that challenge.

WHAT WILL YOUR MISSION BE?

You will lead support and sustainment projects for tactical and satellite communication systems, coordinating with the customer and different technical teams to ensure system availability, quality and service continuity throughout the entire system lifecycle.

WHAT WILL YOU DO ON A DAY-TO-DAY BASIS?

• Plan and manage maintenance and support projects for communication systems.
  • Coordinate preventive and corrective maintenance activities, repairs, field support and technical assistance.
  • Manage upgrades, incidents, obsolescence issues and modifications.
  • Monitor planning, costs, risks, milestones, deliverables and KPIs.
  • Manage the day-to-day relationship with the customer and contractual follow-up.
  • Coordinate multidisciplinary internal teams and suppliers.
  • Monitor system availability and service levels.
  • Identify additional support, modernisation or contract extension needs during project execution.

WHAT ARE WE LOOKING FOR?

• Bachelor’s or master’s degree in engineering.
  • Experience in technical project management, maintenance, and in-service support.
  • Experience managing projects with responsibility for schedule, cost, scope, and quality.
  • Experience coordinating technical teams, logistics, suppliers, and support activities.
  • Experience working directly with clients and monitoring contractual commitments.
  • Practical knowledge of maintenance, incidents, repairs, spare parts, obsolescence, and in-service system support.
  • Technical knowledge of tactical communications, SATCOM, RF, networks, or complex telecommunications systems.
  • Organized, decisive, and client-oriented profile, with the ability to simultaneously manage different activities and priorities.
  • Experience in defense, critical communications, SATCOM, or C4ISR.
  • Willingness to travel.

The Following Will Be Considered a Plus

• Knowledge of ILS, configuration management, or obsolescence management.
• Experience in managing SLAs, availability, and maintenance contracts.
• Knowledge of planning tools, ERP, and project management.
• Professional-level English and experience in international projects.

What will you find at Grupo Oesía?

• Flexible start and finish times.
• Working hours: 9 hours from Monday to Thursday and 5.5 hours on Fridays.
• Hybrid working model with 50% remote work.
• Projects with real technological impact.
• Teams where sharing knowledge is part of the job.
• Continuous professional development tailored to each profile and individual.
• An environment where engineering and people move forward together.

If you are motivated by new technological challenges and want to be part of projects that make an impact, we would be delighted to meet you.

About Grupo Oesía

Develop your career where technology has a purpose. At Grupo Oesía, we develop digital and industrial engineering projects with dual-use applications in strategic sectors, driving key capabilities for Spain and Europe from our technology centres and alongside a team of more than 3,800 professionals across Spain, Brussels, Latin America and Asia.

Technobit-Grupo Oesía designs, develops, manufactures, and maintains cutting-edge technological products and electronic systems for intelligent imaging, secure tactical communications, and simulation centers, which are a clear example of technology transfer.

At Grupo Oesía we believe in diversity and equal opportunities as drivers of innovation, and in inclusion as the foundation for growth. We foster an environment where everyone, without any distinction, can develop their talent and contribute to building a better future.

Our technology centers in Castilla la Mancha, Andalucía, Galicia, Valencia and Madrid are innovation hubs that contribute to national sovereignty in key capabilities and European strategic autonomy. Grupo Oesía is a Spanish multinational company dedicated to dual-use digital and industrial engineering, developing and implementing projects worldwide.

But what truly sets us apart are the people who make each of these projects possible.

We want you to reach your full potential. That is why we create professional environments based on equal opportunities, inclusion and recognition of each person's talent.

We foster an environment where talent can learn, collaborate and continue to grow, contributing new ideas and developing its full potential. Because innovation happens when different perspectives work towards a common purpose.

If you are looking for a place to develop your career, take on new challenges and be part of projects with impact, we would love to meet you.

We Engineer It Together.