Support Manager – Electro-Optical Systems - Global Opportunity - Global Opportunity

Oesía Group; Rivas-Vaciamadrid; Hybrid; EUR 50,000 - 80,000; Full time

Job summary

Grupo Oesía is seeking a proactive Support Manager for Electro-Optical Systems, based in Madrid or Valdepeñas, with a hybrid working model. You will lead maintenance and In-Service support projects, coordinating cross-functional teams and external suppliers to deliver reliable service across the system lifecycle.

You will liaise with customers, monitor plans, costs, milestones and KPIs, and drive upgrades and obsolescence management while ensuring contractual commitments are met.

Qualifications

• Experience in managing maintenance or In-Service Support (ISS) projects.
• Experience coordinating teams, suppliers and customers.
• Knowledge of EO/IR, sensors or electronics, preferably within the Defence sector.
• Knowledge of maintenance, obsolescence management and lifecycle support.
• Professional English proficiency and willingness to travel.
• Desirable experience with ILS, SLA, KPIs, ERP and project management tools.
• Projects with real technological impact.
• Teams where sharing knowledge is part of the way we work.
• Continuous professional development tailored to each role and individual.
• An environment where engineering and people move forward together.

Responsibilities

• Plan and manage maintenance and support projects for electro-optical systems.
• Coordinate preventive and corrective maintenance activities, HW/SW support, repairs and technical assistance.
• Manage upgrades, modifications, obsolescence and enhancements to in-service systems.
• Monitor planning, costs, risks, milestones, deliverables and KPIs.
• Manage the day-to-day relationship with the customer and monitor contractual commitments.
• Coordinate internal multidisciplinary teams and suppliers.
• Support the preparation of scope extensions and new requirements identified during contract execution.

Skills

Maintenance management

Team coordination

Customer coordination

English proficiency

Tools

ERP

Project management tools

Job description

Support Manager – Electro-Optical Systems - Global Opportunity - Global Opportunity

Grupo Oesía is growing! We would love for you to join us in our next career opportunity:
We are looking for a Support Manager – Electro-Optical Systems - Global Opportunity - Global Opportunity to join our team in Madrid or Valdepeñas, working in a hybrid model.

WHAT WILL YOUR MISSION BE?

You will be responsible for driving and coordinating maintenance and support projects for electro-optical systems, connecting the customer with the different technical teams and ensuring effective service throughout the system’s entire lifecycle.

WHAT WILL YOU DO ON A DAY-TO-DAY BASIS?

• Plan and manage maintenance and support projects for electro-optical systems.
• Coordinate preventive and corrective maintenance activities, HW/SW support, repairs and technical assistance.
• Manage upgrades, modifications, obsolescence and enhancements to in-service systems.
• Monitor planning, costs, risks, milestones, deliverables and KPIs.
• Manage the day-to-day relationship with the customer and monitor contractual commitments.
• Coordinate internal multidisciplinary teams and suppliers.
• Support the preparation of scope extensions and new requirements identified during contract execution.

WHAT ARE WE LOOKING FOR?

• Experience in managing maintenance or In-Service Support (ISS) projects.
• Experience coordinating teams, suppliers and customers.
• Knowledge of electro-optical systems, EO/IR, sensors or electronics, preferably within the Defence sector.
• Knowledge of maintenance, obsolescence management and lifecycle support.
• Professional English proficiency and willingness to travel.
• Desirable experience with ILS, SLA, KPIs, ERP and project management tools.
• Projects with real technological impact.
• Teams where sharing knowledge is part of the way we work.
• Continuous professional development tailored to each role and individual.
• An environment where engineering and people move forward together.

If you are motivated by new technological challenges and want to be part of projects that make a real impact, we would love to meet you.

Build your career where technology has a purpose. At Grupo Oesía, we develop dual-use digital and industrial engineering projects in strategic sectors, strengthening key capabilities for Spain and Europe through our technology centres and alongside a team of more than 3,800 professionals across Spain, Brussels, Latin America and Asia.

But what truly sets us apart are the people who make each of these projects possible.

We want you to reach your full potential. That is why we build professional environments based on equal opportunities, inclusion and recognition of each person's talent.

We foster an environment where talent can learn, collaborate and continue to grow, contributing new ideas and developing its full potential. Because innovation happens when different perspectives work towards the same purpose.

If you are looking for a place to develop your career, take on new challenges and be part of projects with real impact, we would love to meet you.