In Service Support Manager - Tactical & Satellite Communications - Global Opportunity

Oesía Group; Rivas-Vaciamadrid; Hybrid; EUR 60.000 - 90.000; Vollzeit

Benefits dieser Stelle

Flexible start times

Hybrid work 50% remote

Professional development

Impactful projects

Zusammenfassung

Grupo Oesía is seeking an In Service Support Manager - Tactical & Satellite Communications to lead maintenance and support projects for tactical and satellite communication systems. You will coordinate with customers and multi-disciplinary teams to ensure system availability, service continuity and contract adherence.

The role requires engineering background, strong project management experience, and ability to manage schedules, costs and quality while traveling as needed.

Qualifikationen

• Bachelor’s or master’s degree in engineering.
• Experience in technical project management, maintenance, and in-service support.
• Experience managing projects with responsibility for schedule, cost, scope, and quality.
• Experience coordinating technical teams, logistics, suppliers, and support activities.

Aufgaben

• Plan and manage maintenance and support projects for communication systems.
• Coordinate preventive and corrective maintenance activities, repairs, field support and technical assistance.
• Manage upgrades, incidents, obsolescence issues and modifications.
• Monitor planning, costs, risks, milestones, deliverables and KPIs.
• Manage the day-to-day relationship with the customer and contractual follow-up.
• Coordinate multidisciplinary internal teams and suppliers.
• Monitor system availability and service levels.
• Identify additional support, modernization or contract extension needs during project execution.

Kenntnisse

Technical PM

Stakeholder coordination

Client-facing

Tactical comms

Ausbildung

Engineering degree

Tools

ERP systems

Jobbeschreibung

https://talentgo.csod.com/clientimg/talentgo/emailUploads/Cabeceras/Cabeceras%20ofertas%20(1)%20(1).png

[In Service Support Manager - Tactical & Satellite Communications - Global Opportunity] – Grupo Oesía

Our projects become technology that protects, connects anddrives strategic sectors: our sectors. At Grupo Oesía, wework to ensure that innovation has a real impact, and we arelooking for people who want to be part of that challenge.

WHAT WILL YOUR MISSION BE?

You will lead support and sustainment projects fortactical and satellite communication systems,coordinating with the customer and different technical teamsto ensure system availability, quality and service continuity throughout the entire system lifecycle.

WHAT WILL YOU DO ON A DAY-TO-DAY BASIS?

• Plan and manage maintenance and support projects for communication systems.
• Coordinate preventive and corrective maintenance activities, repairs, field support and technical assistance.
• Manage upgrades, incidents, obsolescence issues and modifications.
• Monitor planning, costs, risks, milestones, deliverables and KPIs.
• Manage the day-to-day relationship with the customer and contractual follow-up.
• Coordinate multidisciplinary internal teams and suppliers.
• Monitor system availability and service levels.
• Identify additional support, modernisation or contract extension needs during project execution.

WHAT ARE WE LOOKING FOR?

• Bachelor’s or master’s degree in engineering.
• Experience in technical project management, maintenance, and in-service support.
• Experience managing projects with responsibility for schedule, cost, scope, and quality.
• Experience coordinating technical teams, logistics, suppliers, and support activities.
• Experience working directly with clients and monitoring contractual commitments.
• Practical knowledge of maintenance, incidents, repairs, spare parts, obsolescence, and in-service system support.
• Technical knowledge of tactical communications, SATCOM, RF, networks, or complex telecommunications systems.
• Organized, decisive, and client-oriented profile, with the ability to simultaneously manage different activities and priorities.
• Experience in defense, critical communications, SATCOM, or C4ISR.
• Willingness to travel.

The following will be considered a plus:

• Knowledge of ILS, configuration management, or obsolescence management.
• Experience in managing SLAs, availability, and maintenance contracts.
• Knowledge of planning tools, ERP, and project management.
• Professional-level English and experience in international projects.

What will you find at Grupo Oesía?

• Flexible start and finish times.

• Working hours: 9 hours from Monday to Thursdayand 5.5 hours on Fridays.

• Hybrid working model with50% remote work.

• Projects with real technological impact.

• Teams where sharing knowledge is part of the job.

• Continuous professional development tailored to eachprofile and individual.

• An environment where engineering and people move forward together.

If you are motivated by new technological challenges and wantto be part of projects that make an impact, we would be delightedto meet you.

ABOUT GRUPO OESÍA

Develop your career where technology has a purpose. At Grupo Oesía,we develop digital and industrial engineering projects with dual-useapplications in strategic sectors, driving key capabilities for Spainand Europe from our technology centres and alongside a team of morethan 3,800 professionals across Spain, Brussels, Latin America and Asia.

Tecnobit-Grupo Oesía designs, develops, manufactures, and maintains cutting-edge technological products and electronic systems for intelligent imaging, secure tactical communications, and simulation centers, which are a clear example of technology transfer.

At Grupo Oesía we believe in diversity and equal opportunities as drivers of innovation, and in inclusion as the foundation for growth. We foster an environment where everyone, without any distinction, can develop their talent and contribute to building a better future.

Our technology centers in Castilla la Mancha, Andalucía, Galicia, Valencia and Madrid are innovation hubs that contribute to national sovereignty in key capabilities and European strategic autonomy.Grupo Oesía is a Spanish multinational company dedicated to dual-use digital and industrial engineering, developing and implementing projects worldwide.

But what truly sets us apart are the people who makeeach of these projects possible.

We want you to reach your full potential. That is why we createprofessional environments based on equal opportunities, inclusionand recognition of each person's talent.

We foster an environment where talent can learn, collaborateand continue to grow, contributing new ideas and developingits full potential. Because innovation happens when differentperspectives work towards a common purpose.

If you are looking for a place to develop your career,take on new challenges and be part of projects with impact,we would love to meet you.

We Engineer It Together.