Impactful Registrar's Office Assistant

Ie University; Segovia; On-site; EUR 22,000 - 29,000; Full time

Job summary

IE University, Registrar's Office in Madrid - Segovia Campus, is seeking an Assistant to support enquiries, emails, and admin tasks. You will coordinate with IT, Bachelor’s Offices, Admissions, Administration, and International Mobility to ensure a smooth student experience.

Fluency in English and Spanish, strong organizational skills, and attention to detail are essential. Join a dynamic team in a full-time role with exposure to university projects and reporting.

Qualifications

• Bachelor's Degree (Desirable)
• Able to manage multiple tasks simultaneously.
• Exhibits outstanding communication skills, strong teamwork, and customer service capability.
• Attention to detail and problem-solving skill.
• Proficient in English and Spanish (written and oral).
• Good organizational and time management skills.

Responsibilities

• Handle enquiries and requests in an efficient, organized, and dynamic way.
• Manage a high volume of e-mails and respond promptly to student queries.
• Be responsible for individual planned projects.
• Participate in active group work within the department and with other departments on university projects.
• Liaise and coordinate with other departments on a wide range of administrative issues.
• Collaborate with IE University stakeholders to ensure a successful student experience.
• Develop expertise in Atenea or similar Student Information Systems.
• Provide support to the Associate Director and General Secretary.
• Proactively manage the official enrolment process of students.
• Get familiar with Document Management Systems.
• Assist in the preparation of reports.

Skills

Multitasking

Communication

Teamwork

Customer service

Bilingual EN/ES

Time management

Education

Bachelor's Degree

Tools

Atenea SIS

Job description

IE University, Registrar's Office in Madrid - Segovia Campus, is seeking an Assistant to support enquiries, emails, and admin tasks. You will coordinate with IT, Bachelor’s Offices, Admissions, Administration, and International Mobility to ensure a smooth student experience.

Fluency in English and Spanish, strong organizational skills, and attention to detail are essential. Join a dynamic team in a full-time role with exposure to university projects and reporting.