Assistant, Registrar's Office - Segovia (Temporary)

Ie University; Segovia; On-site; EUR 22,000 - 29,000; Full time

Job summary

IE University, Registrar's Office in Madrid - Segovia Campus, is seeking an Assistant to support enquiries, emails, and admin tasks. You will coordinate with IT, Bachelor’s Offices, Admissions, Administration, and International Mobility to ensure a smooth student experience.

Fluency in English and Spanish, strong organizational skills, and attention to detail are essential. Join a dynamic team in a full-time role with exposure to university projects and reporting.

Qualifications

• Bachelor's Degree (Desirable)
• Able to manage multiple tasks simultaneously.
• Exhibits outstanding communication skills, strong teamwork, and customer service capability.
• Attention to detail and problem-solving skill.
• Proficient in English and Spanish (written and oral).
• Good organizational and time management skills.

Responsibilities

• Handle enquiries and requests in an efficient, organized, and dynamic way.
• Manage a high volume of e-mails and respond promptly to student queries.
• Be responsible for individual planned projects.
• Participate in active group work within the department and with other departments on university projects.
• Liaise and coordinate with other departments on a wide range of administrative issues.
• Collaborate with IE University stakeholders to ensure a successful student experience.
• Develop expertise in Atenea or similar Student Information Systems.
• Provide support to the Associate Director and General Secretary.
• Proactively manage the official enrolment process of students.
• Get familiar with Document Management Systems.
• Assist in the preparation of reports.

Skills

Multitasking

Communication

Teamwork

Customer service

Bilingual EN/ES

Time management

Education

Bachelor's Degree

Tools

Atenea SIS

Job description

Overview

Are you interested in joining a dynamic and international team of professionals to transform education? IE University's Registrar's Office is looking for an Assistant to join its team!

Why IE University?

Every story begins with a purpose, and ours has always been about people. Founded in 1973, IE University has continuously raised the bar to drive positive change through education. We believe education is more than a path to professional success; it is a catalyst for personal transformation and meaningful impact.

At IE University, we place people and their potential at the center of everything we do, empowering individuals to become extraordinary. We encourage bold thinking and foster a culture where innovation, curiosity, and courage lead to real-world impact. Together, we create an environment where talent thrives, and ideas shape the future.

Our mission

We support students in developing impact skills to live and lead with positive impact. This ignites a ripple effect: We transform people, who then transform others, systems, society, and, ultimately, our world.

Our Purpose

To foster positive change.

Values

• Cultivate the humanistic approach.
• Empower your entrepreneurial spirit
• Cherish the diversity of people, mind, and experience
• Drive innovation with a proactive mindset

We are looking for a person to join a full-time position in Madrid - IE Tower, Segovia Campus, María de Molina, Pinar 18, Velázquez, etc.

Responsibilities

Your role as a Assistant will involve:

• Handle enquiries and requests in an efficient, organized, and dynamic way.

• Manage a high volume of e-mails and get back on time to student queries.

• Be responsible of individual planned projects.

• Take part in active group work within the department and with other departments in university projects.

• Liaise and coordinate with other departments (IT Department, Bachelor´s Offices, Planning, Admissions, Administration, International Mobility…) on a wide range of administrative issues.

• Collaborate with other IE University stakeholders to ensure a successful student experience.

• Manage and develop expertise in Atenea or similar Student Information Systems.

• Provide the Associate Director and General Secretary with the necessary support.

• Proactively manage the official enrolment process of students.

• Get familiar with Document Management Systems

• Assist in the preparation of reports.

Qualifications

To thrive in this role, you should possess the following qualifications:

• Bachelor's Degree (Desirable).

• Able to manage multiple tasks simultaneously.

• Exhibits outstanding communication skills, strong teamwork, and customer service capability.

• Attention to detail and problem-solving skill.

• Proficient in English and Spanish (written and oral).

• Good organizational and time management skills.

Unleash your full potential and make an impact. The next move is yours!

At IE University, we actively promote equal opportunities in recruitment processes and access to employment, always ensuring the absence of gender, sexual orientation, religion, age, ethnic origin, or disability bias throughout the entire selection process.