Impactful Program Assistant – Education & Events

Ie University; Madrid; Presencial; EUR 26.000 - 34.000; Jornada completa

Descripción de la vacante

IE University’s School of Politics, Economics & Global Affairs seeks a Program Assistant to be the first point of contact for students, professors and providers. You will support the Program Management team with administrative tasks for smooth delivery, reporting to the Program Manager and Executive Director.

This full-time Madrid-based role requires excellent customer service, adaptability, and organization across diverse tasks, coordinating with multiple departments and handling travel and

Formación

• Bachelor’s Degree.
• 0-2 years of experience.
• Fluency in Spanish and English, and good communication skills (verbal and written).
• A track-record of customer interface, excellent organization skills, and a “can-do attitude”.
• Ability to research, analyze and present material clearly and concisely
• Proficiency in Microsoft Office (Word, Excel and Powerpoint).
• Curious, open to learn and with team-working skills.
• Strong desire to work in a multicultural environment.
• Candidates must possess a valid EU work permit.
• Ability to deal with complex requests and have objective criteria according to the Institution’s policies.

Responsabilidades

• Support students and professors on a daily basis.
• Liaise with Registrar, Planning, IT on administrative issues.
• Process internal expense reports and monitor budget.
• Manage the logistics of the program, including events, organization of extracurricular activities and travel arrangements.
• Analyze existing data-gathering systems and procedures to support their improvement and the development of new ones.
• Understand the program’s timelines in order to work proactively and independently on the delivery of tasks.
• Travel coordination for students, faculty and staff of the department.
• Prepare summaries of meetings with stakeholders that help the team know what actions to focus on to improve programs.
• Prepare communications for students and candidates aligned with the School’s mission and goals.

Conocimientos

Fluency in Spanish

Fluency in English

Communication skills

Organization skills

Teamwork

Customer service

Educación

Bachelor’s Degree

Herramientas

Microsoft Office

Excel

PowerPoint

Descripción del empleo

IE University’s School of Politics, Economics & Global Affairs seeks a Program Assistant to be the first point of contact for students, professors and providers. You will support the Program Management team with administrative tasks for smooth delivery, reporting to the Program Manager and Executive Director.

This full-time Madrid-based role requires excellent customer service, adaptability, and organization across diverse tasks, coordinating with multiple departments and handling travel and