Operational Assistant: Educational Programs & Stakeholders

IE; Madrid; Presencial; EUR 28.000 - 40.000; Jornada completa

Descripción de la vacante

IE University in Madrid is seeking an Operational Assistant to support the IE Center for Families in Business. The role requires strong organization, proactive coordination of programs, and seamless daily operations across education, research, events, and engagement with entrepreneurial families.

The candidate will manage calendars, dashboards, budgets, and communications, ensuring a high-quality participant experience and efficient processes in a full-time Madrid-based position.

Formación

• Fluency in English and Spanish (written and spoken).
• Excellent organizational and time-management abilities.
• Strong interpersonal and communication skills.
• High level of autonomy and proactive problem-solving mindset.
• Experience with CRM, project management platforms, and MS Office.

Responsabilidades

• Manage the Director's calendar, scheduling meetings and classes, coordinating priorities.
• Coordinate end-to-end execution of educational programs and events.
• Track budgets, invoices, reimbursements, and financial records.
• Prepare dashboards and reports to monitor KPIs.
• Coordinate communications with faculty, participants, mentors and partners.
• Maintain project timelines across the Center's initiatives.
• Prepare presentations and materials using Center templates.
• Act as primary contact for participants and stakeholders.

Conocimientos

Bilingual English/Spanish

Organizational skills

Communication skills

Autonomy

Project coordination

CRM systems

MS Office

Dashboard reporting

Herramientas

CRM systems

Project management platforms

Microsoft Office

Collaboration tools

Descripción del empleo

IE University in Madrid is seeking an Operational Assistant to support the IE Center for Families in Business. The role requires strong organization, proactive coordination of programs, and seamless daily operations across education, research, events, and engagement with entrepreneurial families.

The candidate will manage calendars, dashboards, budgets, and communications, ensuring a high-quality participant experience and efficient processes in a full-time Madrid-based position.