Guest Experience Internship - Barcelona (Paid, On-site)

Stay Unique; Barcelona; Presencial; EUR 8900 - 11.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Paid internship

100% on-site in Barcelona

International environment

Descripción de la vacante

Stay Unique in Barcelona is seeking a Guest Experience intern to help create memorable stays for guests at our Barcelona property. You will assist with reservations, support guest communications, and help ensure every guest feels at home.

You will collaborate with a multilingual team to update guest information, coordinate check-ins, and resolve inquiries. Your enthusiasm and teamwork will help guests enjoy a seamless experience.

Formación

• 100% enthusiasm
• Enrolled in a Tourism, Hospitality or related degree
• Internship agreement for minimum 6 months
• Part-time (30 hours/week) or full-time, mornings preferred
• Strong communication and teamwork skills
• Advanced Spanish and English; other languages valued
• Available starting November 2026

Responsabilidades

• Assist in managing reservations and customer service to create a unique guest experience
• Collaborate with team to update guest information before arrival for a seamless check-in
• Support coordination of check-ins with cleaning team
• Resolve guest inquiries and incidents with quick, effective solutions
• Contribute to continuous improvement through guest feedback

Conocimientos

Communication skills

Teamwork

Customer service

Spanish language

English language

Educación

Tourism or Hospitality degree (Vocational/Bachelor/Master)

Descripción del empleo

Stay Unique in Barcelona is seeking a Guest Experience intern to help create memorable stays for guests at our Barcelona property. You will assist with reservations, support guest communications, and help ensure every guest feels at home.

You will collaborate with a multilingual team to update guest information, coordinate check-ins, and resolve inquiries. Your enthusiasm and teamwork will help guests enjoy a seamless experience.