Hospitality Operations Intern — Barcelona (Paid, Flexible)

EMERALD STAY®; Barcelona; On-site; EUR 5,000 - 10,000; Full time

Benefits offered by this job

Emerald Stay membership

750€/month internship stipend

Quarterly performance bonus

Job summary

Emerald Stay in Barcelona is seeking a proactive intern for a 6-month internship in centralized operations. You will work across front office, reservations, concierge, and housekeeping, supporting guest communications and service delivery.

The role requires enrollment in hospitality or related studies, fluency in English and French, and eligibility to work in the EU, with shifts starting from 9am to 8pm and occasional weekend work. Based in Barcelona, 6 months, becario program.

Qualifications

• Enrolled in or recently finished a hospitality or business program.
• Fluent in English; French fluency is a plus.
• Minimum 6 months of work experience in a professional environment.

Responsibilities

• Support front and back office tasks: guest comms, inbox management, pre-arrival check-ins.
• Assist with reservations, proposals, and direct bookings.
• Coordinate concierge services and arrange extra guest services.
• Assist housekeeping and maintenance coordination with on-site staff.
• Contribute to other operations tasks as needed.

Skills

Customer service

Hospitality

English fluency

French fluency

Education

Enrollment in hospitality or business administration/management program

Job description

Emerald Stay in Barcelona is seeking a proactive intern for a 6-month internship in centralized operations. You will work across front office, reservations, concierge, and housekeeping, supporting guest communications and service delivery.

The role requires enrollment in hospitality or related studies, fluency in English and French, and eligibility to work in the EU, with shifts starting from 9am to 8pm and occasional weekend work. Based in Barcelona, 6 months, becario program.