Guest Experience Intern: Training, Meals & Perks

IHG Hotels & Resorts

Barcelona

Presencial

EUR 6700 - 10.000

A tiempo parcial

Hace 6 días

Sé de los primeros/as/es en solicitar esta vacante

Generador de candidaturas

Consigue una respuesta de este empleador — un currículum y una carta de presentación adaptados exactamente a lo que busca para contratar.

Supera los filtros ATS

Ventajas ofrecidas por este puesto de trabajo

Uniform and laundry service

IHG training programs

Discounted international room rates

Meals on shift

Fun, engaging environment

Descripción de la vacante

IHG Hotels & Resorts in Barcelona invites a hospitality student to join our team as an intern. You will welcome guests, assist with check-in, and guide guests on hotel services and locations. Expect training, teamwork, and exposure to high standards of service.

Requirements include ongoing hospitality studies, at least a 4-month agreement, English fluency, and a proactive, customer-focused attitude.

Formación

Currently studying bachelor’s degree in hospitality or related field.
Possibility to sign an agreement with your school for at least 4 months.
Previous hotel knowledge and operational experience valuable.
Must be fluent in English.
Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service.

Responsabilidades

Welcome guests in a friendly, prompt and professional manner recognizing IHG Rewards Club Members and returning guests.
Check guests in, provide information on hotel services and room location.
Ensure required identification is taken from guests at check-in in line with local legislative requirements.
Answer phones in a prompt and courteous manner.
Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service.
Perform other duties as assigned including guest room tours, concierge services, special guest requests, etc.
Accommodating general and unique requests.