Growth‑Focused SaaS Account Manager

AirDNA; Barcelona; Hybrid; EUR 45,000 - 55,000; Full time

Benefits offered by this job

OTE 45,000 - 55,000 EUR annually

Indefinite contract

36 holidays per year

62 days to work from anywhere

Continuing education stipend

Cobee card €150 monthly for transport,

Health insurance with AXA

Growth plan

11:00–19:00 working hours

AirDNA office with terraces

Team building events

Dog friendly office

Job summary

AirDNA in Spain is seeking an Account Manager to turn data into revenue. You will own a portfolio of clients, drive retention, adoption, and expansion, and act as a trusted advisor to ensure measurable ROI across the relationship.

The role requires 3+ years in SaaS/B2B, strong English, and a sharp commercial mindset. You will lead renewals, upsells, and collaborate to improve account health in a collaborative, international environment.

Qualifications

• 3+ years in SaaS or B2B environments, including account management, renewals, or customer success.
• Experience managing renewals or expansion revenue against a target.
• Strong commercial mindset with ability to learn renewals, upsell opportunities and handle objections.
• Strong written and verbal communication; ability to build rapport and trust.
• Highly organized and detail-oriented with accountability for revenue growth.

Responsibilities

• Onboard and engage customers within 72 hours; conduct 90-day check-ins.
• Own your book of business end-to-end: retention, adoption, expansion.
• Manage renewals and upsells 90 days before renewal; identify upsell opportunities.
• Monitor churn, improve account health, and inform quarterly business reviews.
• Provide product and stakeholder training to ensure effective platform use.
• Proactively address customer issues and maintain high customer health.

Skills

English proficiency

SaaS/B2B experience

Renewals/upsell experience

Commercial mindset

Communication skills

Organized & detail-oriented

Proactive ownership

Data interpretation

Problem solving

Strategic advisory

Job description

AirDNA in Spain is seeking an Account Manager to turn data into revenue. You will own a portfolio of clients, drive retention, adoption, and expansion, and act as a trusted advisor to ensure measurable ROI across the relationship.

The role requires 3+ years in SaaS/B2B, strong English, and a sharp commercial mindset. You will lead renewals, upsells, and collaborate to improve account health in a collaborative, international environment.