Growth-Focused Customer Operations Associate

Deel; España; Híbrido; EUR 48.000 - 80.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Stock grant opportunities

Flexible office membership

Descripción de la vacante

Deel is seeking a Client Success/Account Growth professional to manage strategic customer relationships and drive long-term revenue in a global SaaS environment. You will guide clients through their Deel journey, boost platform adoption, and identify opportunities for expansion across multiple countries.

The role emphasizes data-driven insights, cross-functional collaboration, and a proactive mindset to deliver measurable business impact for our clients and Deel.

Formación

• 1-3+ years in a customer-facing role, support, operations, or customer success.
• Ability to manage and prioritize high volumes of customer requests.
• Experience in a fast-growth startup, payroll company, consulting, or finance preferred.
• Strong analytical mindset with data-driven decision making.

Responsabilidades

• Manage and foster relationships with client accounts as part of growth.
• Navigate clients through their experience journey and maximize value.
• Educate clients on Deel processes and platform features.
• Lead client discussions on product adoption and future growth with Deel value propositions.
• Strengthen relationships, solve challenges, and reduce churn.
• Serve as trusted partner to accounts and translate business needs into solutions.
• Collaborate with Account Executives, Strategic CSMs, and onboarding managers to grow Deel.
• Advocate for Deel and relay customer insights to Revenue and Product teams.

Conocimientos

Customer success

Account management

Data analysis

Relationship building

Descripción del empleo

Deel is seeking a Client Success/Account Growth professional to manage strategic customer relationships and drive long-term revenue in a global SaaS environment. You will guide clients through their Deel journey, boost platform adoption, and identify opportunities for expansion across multiple countries.

The role emphasizes data-driven insights, cross-functional collaboration, and a proactive mindset to deliver measurable business impact for our clients and Deel.