Global Trade IT Service Manager – Customs Solutions

Liebherr; Madrid; Hybrid; EUR 70,000 - 90,000; Full time

Benefits offered by this job

Flexible and hybrid working model

Life and accident insurance

Private health insurance option

Job summary

Liebherr is seeking a Service Manager for Global Trade IT Solutions in Madrid to own and drive the end-to-end IT service for customs solutions across the Liebherr Group. You will coordinate requirements, manage projects, and collaborate with global stakeholders to ensure compliant, scalable IT services.

Ideal candidates have 5+ years in shipping or customs, a degree in Business Informatics or Industrial Engineering, and strong IT project management skills, with fluent English and willingness to

Qualifications

• 5+ years of professional hands-on experience in shipping or customs.
• Experience in IT project management would be an advantage.
• Knowledge of global trade processes, customs clearance and compliance.
• Business fluent in English.

Responsibilities

• End-to-end provision, development, and continuous improvement of the IT service 'customs solutions'.
• Lead projects as the responsible project manager with timeline, budget, and quality oversight.
• Coordinate with developers and vendors, and align with global stakeholders.

Skills

IT project management

Global trade knowledge

English fluency

Education

Bachelor’s or Master in Business Informatics / Industrial Engineering

Tools

ITIL

Job description

Liebherr is seeking a Service Manager for Global Trade IT Solutions in Madrid to own and drive the end-to-end IT service for customs solutions across the Liebherr Group. You will coordinate requirements, manage projects, and collaborate with global stakeholders to ensure compliant, scalable IT services.

Ideal candidates have 5+ years in shipping or customs, a degree in Business Informatics or Industrial Engineering, and strong IT project management skills, with fluent English and willingness to