Training & Adoption Manager (m/f/d)

Liebherr; Madrid; Hybrid; EUR 70,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation

Flexible hybrid working model

Training and certification options

Life and accident insurance

Private health insurance option

Job summary

Liebherr, a global engineering and manufacturing leader, seeks a Training & Adoption Manager to drive the deployment of major transformation programs, including SAP S/4HANA greenfield and Dynamics 365 CRM & Field Service. Based in Madrid, you will translate training strategy into execution across rollout waves, countries and user groups.

The role is highly visible with international exposure, owning training readiness, stakeholder coordination, and scalable adoption models for multi-year

Qualifications

• Experience delivering training across large-scale programs and multiple countries.

Responsibilities

• Translate global training strategy into country-specific plans across rollout waves and countries.
• Plan, coordinate and execute training deployment for SAP S/4HANA and related programs.
• Coordinate training across functional teams, stakeholders and partners.
• Support Training Needs Analysis and ensure plans reflect processes and user populations.
• Oversee training materials quality and ensure alignment with design.
• Lead train-the-trainer and key-user enablement for scaling across entities.
• Utilize digital adoption platforms and learning tools to drive adoption.
• Define and monitor training KPIs, user readiness, and risk management.
• Maintain reporting and action tracking with JIRA and Confluence.
• Continuously improve training delivery model across rollout waves.

Skills

Program coordination

Stakeholder management

Project management

Change enablement

Facilitation

Communication

Multinational teamwork

Travel readiness

Tools

SAP S/4HANA

SAP ERP

WalkMe

Articulate Rise

Synthesia

SuccessFactors Learning

JIRA

Confluence

Job description

Work area:

Information technology / Software

Country:

ES

Entry level:

Professionals

Type of contract:

full time

Join Liebherr, a global leader in engineering and manufacturing, as we continue our digital transformation journey.

We are looking for a Training & Adoption Manager (m/f/d) to support the successful deployment of major global transformation programs, including ourSAP S/4HANA greenfield implementation, and related enterprise platforms such as Microsoft Dynamics 365 CRM & Field Service.

Based in our growing Global IT Shared Service Centre in Madrid, you will work closely with the Global Training Lead, and take responsibility for translating the Training strategy into effective training execution across rollout waves, countries and user groups.

This is a highly visible and international role with significant ownership. You will coordinate business stakeholders, functional teams and implementation partners, ensure training readiness ahead of go-lives, and help build a scalable training and adoption model for a multi-year global transformation.

We offer you the opportunity to contribute to one of Liebherr’s most important transformation journeys, with a high level of responsibility, international exposure and the opportunity to help shape how training and adoption are delivered globally.

The working location for this position will be in Madrid city, where we operate a hybrid model, requiring at least 40% of the working time spent on-site on a weekly basis.

• Translate the global training strategy into wave- and country-specific training plans in close collaboration with the Training Lead.
• Own the planning, coordination and execution of training deployment activities across SAP S/4HANA, and related transformation programs.
• Coordinate training activities across functional teams, business stakeholders, local organizations, implementation partners and key-user communities.
• Support Training Needs Analysis (TNA) and ensure training plans reflect the relevant business processes, system changes and user populations.
• Oversee the preparation and quality of training materials, ensuring consistency with agreed standards and the latest process and system design.
• Support the execution of train-the-trainer and key-user enablement approaches to scale training effectively across countries and legal entities.
• Drive the use of digital adoption platforms such as WalkMe, training content creation tools (Articulate Rise and Synthesia) and learning management systems (SuccessFactors)
• Define and monitor training KPIs, user readiness and feedback, and proactively manage training-related risks and dependencies.
• Maintain effective reporting, documentation and action tracking using tools such as JIRA and Confluence.
• Continuously improve the training delivery model, tools and ways of working across rollout waves.
• 5+ years of experience in training, learning, user adoption or change enablement within large-scale business or technology transformation programs.
• Experience coordinating training delivery across multiple workstreams, countries or business units, and working with external implementation partners.
• Experience with SAP S/4HANA, SAP ERP or other major enterprise transformation programs is highly desirable.
• Strong understanding of Training Needs Analysis, instructional design, and role-based training approaches.
• Familiarity with digital adoption and learning technologies such as WalkMe, SAP Enable Now, Articulate 360, SuccessFactors Learning or similar tools is an advantage.
• Strong project management, coordination and stakeholder-management skills.
• Excellent communication, facilitation and presentation skills.
• Fluent English is required; Spanish, German or other European languages are an advantage.
• Proactive, hands-on and collaborative mindset, with the ability to operate effectively in an international and fast-changing environment.
• Willingness to travel internationally, up to approximately 30%, particularly around key rollout and go-live periods.

Our commitment to you: your benefits

At Liebherr, we believe people are at the heart of our success. As part of our international team, you’ll enjoy a secure role in a family-owned company that values innovation, collaboration and long-term career growth:

• Competitive compensation and benefits package that recognizes your expertise
• Flexible and hybrid working model
• Creative freedom and responsibility to shape processes and solutions in our global transformation
• Continuous learning and development with tailored training and certification opportunities
• Life and accident insurance
• Option to include a premium private health insurance package as part of the flexible remuneration
• A safe, stable and international workplace within a trusted family business that invests in people

One Passion. Many Opportunities.

The company

Liebherr is a family-run technology company that is not only one of the largest construction machinery manufacturers in the world, but also offers high-quality, user-oriented products and services in many other areas.The Group employs nearly 50,000 people in more than 140 companies on all continents.