Global TPS Payments Lead — Operations & Strategy

Hotelbeds Group; España; Sur place; EUR 90 000 - 120 000; Plein temps

Résumé du poste

HBX Group seeks a seasoned OTC Global TPS Lead to oversee and drive our payments operations worldwide. You will lead a team of 7 FTEs, coordinate with Thailand and Palma payment teams, and focus on operational stability, risk controls, and service quality.

The role requires strong leadership, strategic thinking, and proactive mindset to optimize processes and reconciliation accuracy across global TPS activities.

Qualifications

• Minimum 5 years’ experience in the travel industry in a Finance-related role.
• Strong experience in Payments Processes.
• Demonstrated process improvement experience.
• Hands-on experience using SAP and Excel.

Responsabilités

• Lead and develop the global TPS team, ensuring high levels of performance, collaboration, and service delivery.
• Oversee all global TPS payment activities, ensuring accuracy, efficiency, and compliance.
• Support the Thailand and Palma teams in all payment-related workflows and initiatives.
• Ensure operational stability and drive continuous service improvement across all TPS functions.
• Strengthen risk controls and ensure adherence to internal policies and compliance requirements.
• Manage reconciliation processes and ensure timely resolution of discrepancies.
• Build strong partnerships with internal stakeholders and external TPS providers.
• Identify and implement process improvement opportunities that enhance service quality and operational efficiency.
• Serve as the main contact point for internal and external stakeholders related to TPS operations.

Connaissances

Leadership

Communication

Stakeholder management

SAP

Excel

MS Office

Payments processes

Process improvement

Team management

Outils

SAP

Excel

Description du poste

HBX Group seeks a seasoned OTC Global TPS Lead to oversee and drive our payments operations worldwide. You will lead a team of 7 FTEs, coordinate with Thailand and Palma payment teams, and focus on operational stability, risk controls, and service quality.

The role requires strong leadership, strategic thinking, and proactive mindset to optimize processes and reconciliation accuracy across global TPS activities.