TPS Account Manager

HBX Group; Palma; Presencial; EUR 55.000 - 85.000; Jornada completa

Descripción de la vacante

HBX Group is seeking a TPS Key Account Manager to manage and grow relationships with Third-Party Suppliers across Europe while driving new partner acquisitions within the assigned territory. The role focuses on maximizing supplier performance, optimizing content to meet retail product needs, and delivering commercial growth through strategic account management and contract negotiation.

The successful candidate will collaborate with internal Commercial Strategy and stakeholders to execute growth

Formación

• Proven experience in account management, business development or supplier partnerships in travel or hospitality.
• Strong negotiation skills and experience with contracts and commercial agreements.
• Ability to build and maintain strategic relationships with external partners.
• Experience using data to drive commercial decisions and optimize content.

Responsabilidades

• Manage and grow relationships with TPS partners across Europe to maximize production and revenue.
• Drive acquisition of new TPS partners in line with global strategy and regional growth.
• Conduct business reviews to identify opportunities for content optimization and growth.
• Collaborate with Commercial Strategy and stakeholders to execute optimization plans.
• Monitor performance metrics and take action to maximize opportunities and address underperformance.
• Oversee end-to-end contracting process for new TPS partners, including negotiations and renewals.
• Maintain a healthy sales pipeline and ensure timely activation of new supplier connections.
• Track and report key business indicators and recommend actions to hit targets.

Conocimientos

Account management

Business development

Supplier management

Negotiation

Data-driven decisions

Content optimization

Stakeholder management

Descripción del empleo

HBX Group is the world’s leading technological partner, connecting and empowering the world of travel. We bring together global and local brands in accommodation, transport, activities and payments, serving 300,000 hotels and 60,000 hard‑to‑reach, high‑value clients across 140 source markets. Tech-driven with a customer-first mindset, our commercial teams and talented HBX people are the heart of what makes us unique. At HBX, we believe that tech + data + people set us apart, supported by our “global approach, local touch” philosophy.

Job summary

The TPS Key Account Manager is responsible for managing and growing relationships with existing Third-Party Suppliers (TPS) across Europe while driving the acquisition of new partners within the assigned territory. The role focuses on maximizing supplier performance, increasing production and revenue contribution, optimizing content in line with retail product needs, and delivering commercial growth through strategic account management, contract negotiation, and pipeline development.

Key Responsibilities

• Manage and develop relationships with assigned TPS partners across Europe to maximize production and commercial performance.
• Drive the acquisition of new TPS partners in line with the global pipeline strategy and regional growth objectives.
• Conduct strategic business reviews with existing and prospective TPS partners, identifying opportunities for content optimization and growth.
• Collaborate with internal Commercial Strategy and relevant stakeholders to execute agreed optimization and growth plans.
• Monitor supplier performance, productivity, and production metrics, taking proactive action to maximize opportunities and address underperformance.
• Increase supplier income and optimize overall margin contribution (OM) through commercial initiatives and partner development.
• Manage the end-to-end contracting process for new TPS partners, including negotiations, contract finalization, renewals, amendments, and compliance with company standards.
• Maintain a healthy sales pipeline and ensure timely activation of new supplier connections.
• Track and report on key business performance indicators, identifying trends and recommending actions to achieve targets.

Required Skills & Experience

• Proven experience in account management, business development, supplier management, or commercial partnerships within the travel or hospitality industry.
• Strong commercial and negotiation skills with experience managing contracts and commercial agreements.
• Demonstrated ability to build and maintain strategic business relationships with external partners.
• Experience managing performance metrics and using data to drive commercial decision-making.
• Strong understanding of content optimization, distribution channels, and supplier performance management.
• Ability to manage multiple stakeholder relationships and coordinate cross-functional initiatives.
• Excellent communication, presentation, and relationship-building skills.
• Results-oriented mindset with a track record of driving revenue growth and achieving commercial targets.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.

At HBX Group, we believe that diversity drives innovation and makes travel a force for good. We're committed to creating an inclusive workplace where everyone feels valued and respected, embracing different backgrounds, perspectives and talents. Join us and be part of a team where diversity and equal opportunities really do make a difference.