Global Groups & MICE Growth Director

MTS Globe Group; Palma; Presencial; EUR 90.000 - 130.000; Jornada completa

Descripción de la vacante

MTS Globe Group in Mallorca seeks a highly entrepreneurial leader to drive the Groups and MICE business across international destinations. You will design scalable structures, spearhead commercial growth, and own the technology platform roadmap with IT, while aligning with global partners to deliver profitable expansion.

Reporting to the CEO, you’ll manage P&L, engage with country GMs, travel internationally, and establish new sales channels to expand our client network and market presence.

Formación

• Proven experience in Groups, and/or MICE Business Development, Sales, Key Account Management, or Commercial Management within Tourism and/or Destination Management.
• Experience in managing international stakeholders and multicultural environments.
• Strong strategic thinking with hands-on, results-oriented approach.
• Excellent communication, negotiation, presentation, and relationship-building skills.
• Strong analytical capabilities to interpret market trends and performance.
• Experience in process optimization, digital transformation, or technology implementations is desirable.
• Entrepreneurial mindset with proactive attitude and willingness to drive change.
• Willingness to travel internationally on a regular basis.
• Fluent written and spoken English; additional languages are a strong advantage.
• Degree in Tourism or related field preferred.

Responsabilidades

• Define organizational structure and resource requirements for Groups business.
• Manage Groups business P&L, including budgeting, forecasting, revenue growth, margin optimization, and profitability targets.
• Collaborate with Country GMs, Operations, Contracting, Finance, Product, and Technology teams to implement strategic initiatives.
• Expand Groups business into new destinations and countries where not yet established.
• Own Groups technology platform priorities, roadmap, and digital transformation with IT.
• Design, implement, and standardize scalable operational processes across destinations.
• Identify opportunities and develop mid- and long-term commercial plans for growth.
• Build strong relationships with clients and partners to understand needs and deliver tailored solutions.
• Establish new sales channels and expand the customer network within Groups & MICE.
• Drive innovation and share best practices to improve products, services, and customer experience.
• Represent the company at national and international trade fairs, workshops, and events.
• Ensure alignment between destination teams, SSC, IT and commercial stakeholders.

Conocimientos

Groups/MICE business development

Sales

Key account management

Commercial management

International stakeholder management

Strategic thinking

Communication skills

Negotiation

Presentation skills

Relationship building

Educación

Degree in Tourism

Business Administration

Hospitality Management

Herramientas

CRM software

Data analytics tools

Descripción del empleo

MTS Globe Group in Mallorca seeks a highly entrepreneurial leader to drive the Groups and MICE business across international destinations. You will design scalable structures, spearhead commercial growth, and own the technology platform roadmap with IT, while aligning with global partners to deliver profitable expansion.

Reporting to the CEO, you’ll manage P&L, engage with country GMs, travel internationally, and establish new sales channels to expand our client network and market presence.