Global Freight Operations Specialist

DFDS Spain; la Roca del Vallès; On-site; EUR 26,000 - 38,000; Full time

Job summary

DFDS in Coslada, Spain, is seeking a Traffic administrator to support our operation team and drive excellence in freight operations. You will monitor shipments from bookings through to completion, ensuring proactive communication, and delivering a first-class customer experience.

The role requires fluent Spanish and intermediate English, with a background in transport and logistics. You will coordinate with carriers and internal teams to optimize routes and resources in a fast-paced,

Qualifications

• Education in transport and logistics required.
• Experience in transport, logistics, freight forwarding, or international road operations preferred.
• Ability to manage multiple tasks in a dynamic environment.

Responsibilities

• Proactively monitor shipments and provide timely updates to customers and stakeholders.
• Identify and resolve operational issues, delays, or service challenges.
• Plan and coordinate transportation services to fulfill daily operations.
• Liaise with carriers, suppliers, customers, and internal teams for smooth execution of shipments.
• Accept and process customer bookings accurately and efficiently.
• Collaborate to optimize routes and resources for continuous improvements.

Skills

Customer service

Relationship-building

Problem solving

IT skills

Microsoft Office

Education

Logistics education

Tools

Transport management system

Microsoft Office

Job description

DFDS in Coslada, Spain, is seeking a Traffic administrator to support our operation team and drive excellence in freight operations. You will monitor shipments from bookings through to completion, ensuring proactive communication, and delivering a first-class customer experience.

The role requires fluent Spanish and intermediate English, with a background in transport and logistics. You will coordinate with carriers and internal teams to optimize routes and resources in a fast-paced,