Global Logistics Operations Specialist

Flexport; Bellprat; In loco; EUR 32.000 - 52.000; Tempo pieno

Vantaggi offerti da questo lavoro

Lunch budget 12 euros per person

Medical Insurance

Life & AD&D Insurance

Equity program

Employee assistance program

Parental leave

Descrizione del lavoro

Flexport is seeking a Global Operations Associate to coordinate end-to-end shipment movements within a regional network, focusing on on-time performance and first-class customer experience.

The role requires a BA/BS or forwarding agent training, 2+ years in operations/logistics, and fluency in Spanish and English. You will work closely with carriers, vendors, and internal teams to ensure smooth operations and compliance.

Competenze

• 2+ years of experience in operations, logistics or freight forwarding.
• Technology (and AI) first mindset for a fast-paced environment.
• Effective time management and ability to prioritize many tasks.
• Ability to seek and receive feedback.
• Effective verbal and written communication.
• Teamwork and relationship-building.
• Compliance-first attitude for regulated industry.
• Client service mindset and focus on customer satisfaction.
• Mandatory Spanish and fluency in English.

Mansioni

• Be the front line in ensuring shipments move on-time and communications are clear.
• Meet internal KPIs and SLAs through quality delivery.
• Follow SOPs and flag opportunities for improvement.
• Solve client issues quickly and escalate when needed.
• Coordinate day-to-day operations with carriers, vendors, customs and regional teams.
• Execute end-to-end movement of freight within a regional network (imports/exports).
• Assist shipments managed by partners to drive parity with insourced operations.
• Use data and tools to inform decisions and drive efficiency improvements.

Conoscenze

Operations experience

Tech-first mindset

Time management

Feedback handling

Communication

Teamwork

Compliance-first

Client service mindset

Spanish + English

Formazione

BA/BS or forwarding agent training

Descrizione del lavoro

Flexport is seeking a Global Operations Associate to coordinate end-to-end shipment movements within a regional network, focusing on on-time performance and first-class customer experience.

The role requires a BA/BS or forwarding agent training, 2+ years in operations/logistics, and fluency in Spanish and English. You will work closely with carriers, vendors, and internal teams to ensure smooth operations and compliance.