TRAFFIC ADMINISTRATOR

DFDS Spain; Coslada; On-site; EUR 20,000 - 32,000; Full time

Job summary

DFDS Spain in Coslada is seeking a Traffic administrator to strengthen our Operation team and drive excellence in freight operations. You will report to the Freight responsible and help manage shipments from booking to completion while delivering a first‑class customer experience.

The ideal candidate is fluent in Spanish with intermediate English, educated in transport and logistics, and has experience in transport or freight forwarding.

Qualifications

• Fluent in Spanish and intermediate English.
• Education in transport and logistics.
• Experience in transport, logistics, freight forwarding, or international road operations preferred.
• Organized and able to multitask.
• Team player in a dynamic environment.

Responsibilities

• Proactively monitor shipments and provide timely updates to customers and stakeholders.
• Identify and resolve operational issues, delays, or service challenges.
• Plan and coordinate transportation services to fulfill daily operations.
• Liaise with carriers, suppliers, customers and internal teams to ensure smooth execution.
• Process customer bookings accurately and efficiently.
• Collaborate to optimize routes and resources for continuous improvement.

Skills

Customer service

Problem solving

Teamwork

IT skills

Education

Transport & Logistics education

Tools

Transport management systems

Microsoft Office

Job description

At DFDS, we keep Europe moving — connecting people, goods, and businesses across borders. Now, we’re looking for a Traffic administrator to strengthen our Operation team in Coslada and help drive excellence in freight operations. If you’re a hands‑on logistics who is professional, motivated and who has a keen interest in the supply chain sector.

About The Role

As Traffic administrator, you will report directly to the Freight responsible and play a key role in ensuring customers shipments from booking through to completion, ensuring operational excellence, proactive communication, and a first‑class customer experience.

What You’ll Be Doing

Proactively monitor shipments and provide timely updates to customers and stakeholders.

• Identify and resolve operational issues, delays, or service challenges.
• Plan and coordinate transportation services, ensuring the fulfillment of daily operations.
• Liaise with carriers, suppliers, customers, and internal teams to ensure smooth execution of shipments.
• Accept and process customer bookings accurately and efficiently.
• Collaborate in the optimization of routes and resources, contributing to the continuous improvement of operations.

Who We’re Looking For

You are an ambitious and detail-oriented professional who thrives in a dynamic, international environment.

Your Background

• Fluent in Spanish and intermediate in English
• Education in transport and logistics
• Previous experience within transport, logistics, freight forwarding, or international road operations preferred.
• Organized, resolute person with the ability to manage multiple tasks simultaneously.
• Ability to work in a team and adapt to dynamic environments.

Your Skills

• Excellent customer service and relationship-building skills.
• Strong problem-solving abilities with a proactive approach to issue resolution.
• Good IT skills and experience using transport management systems and Microsoft Office.
• A positive attitude and the ability to remain calm and professional in a fast-paced environment.

Why join DFDS?

• Work in an international and growing company
• Opportunity to shape processes and drive improvements
• Collaborative culture with strong team spirit
• Career development opportunities within DFDS
• Be part of a company that keeps Europe connected

At DFDS, we are committed to equal opportunities and value diversity. All qualified applicants will receive consideration regardless of race, gender, age, religion, sexual orientation, or background.