Global Field Service Engineer – NGS Instrumentation

Genemind Biosciences

Chantada

Presencial

EUR 55.000 - 80.000

Jornada completa

Hace 2 días

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Descripción de la vacante

GeneMind is seeking a Field Service Engineer to own end-to-end on-site and remote service delivery for its high-precision sequencing instruments. You will perform installation, commissioning, preventive maintenance, hardware troubleshooting, and training, ensuring maximum instrument uptime and customer satisfaction in a global, fast‑moving environment.

Ideal candidates have a BS in Automation, Electronics, Electrical Engineering, Mechatronics, or related disciplines, 3+ years in hardware

Formación

3+ years of hands‑on hardware maintenance experience in medical devices or life science equipment.
Proficiency in instrument assembly, disassembly, circuit troubleshooting, mechanical calibration, and hardware fault resolution.
Excellent verbal communication skills, ability to draft clear service reports and technical records.
Good oral English proficiency; fluent English preferred for global customers.
Willingness to travel domestically and internationally.

Responsabilidades

Install, commission, and maintain high-precision sequencing instruments on-site.
Provide on-site and remote troubleshooting and repair services to customers.
Deliver technical training for distributor field service engineers and customer staff.
Prepare comprehensive service documentation, maintenance records, and repair reports.
Collaborate with sales, applications, and R&D teams to relay customer feedback and improve product reliability.