Genomics Instrument Field Service Engineer

Genemind Biosciences; Zamora; Presencial; EUR 45.000 - 65.000; Jornada completa

Descripción de la vacante

GeneMind is seeking a Field Service Engineer to manage end-to-end on-site and remote service for high-precision sequencing instruments. You will handle installation, commissioning, preventive maintenance, hardware troubleshooting, repair, and training to ensure optimal instrument performance.

The role requires 3+ years of hardware maintenance experience, strong English communication, and willingness to travel domestically and internationally.

Formación

• Bachelor's degree or higher in Automation, Electronics, Electrical Engineering, Semiconductor, Mechatronics or related discipline.
• 3+ years of hands-on hardware maintenance experience in medical devices, precision analytical instruments, or life science equipment.
• Proficiency in instrument assembly, disassembly, circuit troubleshooting, mechanical calibration and hardware fault resolution.
• Excellent verbal communication skills, with the ability to draft clear, compliant project documents and reports.
• Willing and able to travel domestically and internationally to fulfill service obligations.
• Strong learning agility and adaptability to rapidly master complex genomic sequencing instruments.

Responsabilidades

• Prepare installation, commissioning, and maintenance materials and packaging for on-site activities.
• Coordinate supplies and checklists for product demonstrations and ensure flawless demos.
• Provide on-site and remote hardware troubleshooting and maintenance support post‑sale.
• Design and deliver structured technical training for distributor Field Service Engineers and customer staff.
• Perform routine on-site inspections, identify issues, and assist customers in maintaining instrument performance.
• Maintain accurate service records and technical reports in compliance with policies and quality standards.
• Collaborate with sales, application, and R&D teams to share feedback and improve product reliability.

Conocimientos

Hardware maintenance

Instrument troubleshooting

Technical training delivery

English proficiency

Travel flexibility

Educación

Bachelor's degree in Engineering or related field

Descripción del empleo

GeneMind is seeking a Field Service Engineer to manage end-to-end on-site and remote service for high-precision sequencing instruments. You will handle installation, commissioning, preventive maintenance, hardware troubleshooting, repair, and training to ensure optimal instrument performance.

The role requires 3+ years of hardware maintenance experience, strong English communication, and willingness to travel domestically and internationally.