Global Event Booking Coordinator

bnetwork; Barcelona; On-site; EUR 32,000 - 52,000; Full time

Job summary

bnetwork, a specialist SaaS accommodation management company, is seeking an Account Manager in Barcelona to oversee participant bookings for citywide events. You will respond to requests, coordinate with hotels, and ensure quality and satisfaction for end customers.

You will collaborate with internal teams and partners to manage contracts, data integration, and billing, while promoting exclusive offers and maintaining rigorous administration.

Qualifications

• Experience with hotel booking processes (negotiation to confirmation).
• Ability to promote discounts and exclusive offers.
• Strong administration: contracts, reminders and invoicing.

Responsibilities

• Respond to specific requests and propose solutions tailored to each customer profile.
• Coordinate with hotels to ensure availability, rate consistency and conditions.
• Follow up payments and billing; transmit information to finance and maintain traceability.
• Address participant feedback and resolve incidents related to bookings.

Skills

Hotel booking mastery

Discount promotions

Service quality control

Administrative monitoring

Rigor in management

Adaptability & responsiveness

Teamwork

Tools

Manage

Mantra

Job description

bnetwork, a specialist SaaS accommodation management company, is seeking an Account Manager in Barcelona to oversee participant bookings for citywide events. You will respond to requests, coordinate with hotels, and ensure quality and satisfaction for end customers.

You will collaborate with internal teams and partners to manage contracts, data integration, and billing, while promoting exclusive offers and maintaining rigorous administration.