Global Control Tower Lead: End-to-End Logistics

A.P. Moller - Maersk; Valencia; On-site; EUR 60,000 - 90,000; Full time

Job summary

Maersk in Valencia is seeking a Control Tower Operations Lead to drive the design and ongoing operation of a global logistics network. You will ensure operational readiness, govern end-to-end execution, and lead cross-functional coordination to deliver stable, efficient, and customer-focused services.

You will translate network design into daily reality by establishing processes, managing risks, and driving continuous improvement across the supply chain, collaborating with procurement, IT, and

Qualifications

• Experience in Control Tower or network operations.
• Strong knowledge of multimodal logistics and end-to-end supply chain processes.
• Proven experience leading operational governance, process implementation, and large-scale operational transitions.
• Excellent stakeholder management with influence across functions and levels.

Responsibilities

• Lead operational readiness activities, including process design, SOPs, training, and go-live planning.
• Establish and drive governance routines to monitor performance, manage risks, and ensure timely resolution of issues.
• Own Control Tower operational standards covering planning, booking coordination, milestone tracking, exception management, and escalation processes.
• Ensure routing guides, service rules, lead times, and procedures are embedded into daily operations.
• Collaborate with Procurement, Network Planning, Operations, IT, and external partners to support service delivery.
• Monitor performance, identify improvement opportunities, and drive corrective actions.
• Lead post-go-live stabilization, root-cause analysis, and continuous improvement initiatives.
• Manage operational risks across suppliers, transport providers, terminals, systems, and dependencies.

Skills

Control Tower operations

Logistics

Stakeholder management

Governance

Change management

Job description

Maersk in Valencia is seeking a Control Tower Operations Lead to drive the design and ongoing operation of a global logistics network. You will ensure operational readiness, govern end-to-end execution, and lead cross-functional coordination to deliver stable, efficient, and customer-focused services.

You will translate network design into daily reality by establishing processes, managing risks, and driving continuous improvement across the supply chain, collaborating with procurement, IT, and