German-Speaking Underwriting Ops Technician (AI-Driven)

Chubb Ltd.; Madrid; Hybrid; EUR 40,000 - 52,000; Full time

Benefits offered by this job

32 days vacation a year

2 days working from home option + flex

Working from home allowance

Private medical insurance

Life and accident insurance

Pension plan

Stock purchase plan

Employee assistance program

Comprehensive Learning & Development

Job summary

Chubb Ltd. in Madrid, Spain, is seeking an Underwriting Operations Technician – Digital (German Speaking) to support AI-assisted underwriting and ensure high-quality P&C submissions.

You will validate AI-extracted data, handle complex cases, and collaborate with underwriters, brokers, and internal teams to improve processes. The role emphasizes attention to detail, data-driven decision making, and learning new technologies.

Qualifications

• Strong attention to detail and analytical thinking.
• Fluent in German and English.
• Experience in insurance or underwriting operations preferred.
• Proficient with data, systems and exceptions.

Responsibilities

• Review and validate AI-extracted submission data against broker documents.
• Process complex or non-standard submissions requiring human judgment.
• Prepare and quality-check policy documentation within agreed SLAs.
• Triage exception queues and resolve issues flagged by automated systems.
• Support escalation of higher-risk submissions and fraud indicators.
• Contribute to continuous improvement by identifying process gaps and supporting automation enhancements.
• Participate in testing and validating AI workflow changes.
• Produce reporting and maintain accurate records for governance and compliance.
• Work closely with underwriters, brokers, and internal teams to support efficient operations.

Skills

Detail-oriented

German fluency

English fluency

Analytical thinking

Data handling

MS Excel

Tools

MS Excel

AI tools

Job description

Chubb Ltd. in Madrid, Spain, is seeking an Underwriting Operations Technician – Digital (German Speaking) to support AI-assisted underwriting and ensure high-quality P&C submissions.

You will validate AI-extracted data, handle complex cases, and collaborate with underwriters, brokers, and internal teams to improve processes. The role emphasizes attention to detail, data-driven decision making, and learning new technologies.