German-Speaking Key Account Manager - Logistics Growth

Cross Border Talents; Valencia; Híbrido; EUR 28.000 - 99.000; Jornada completa

Descripción de la vacante

C.H. Robinson in Valencia, Spain, is seeking a relationship-driven Key Account Manager to manage a portfolio of strategic, high-value customers. The role focuses on client retention and growth, working closely with European and U.S. teams to deliver exceptional service.

The successful candidate will build long-term partnerships, lead business reviews, and coordinate with operations to meet KPIs while maintaining strong customer relationships in a hybrid Valencia environment.

Formación

• Minimum 5 years in account management or customer-facing roles within logistics, transportation, or freight forwarding.
• Fluent in Spanish and English.
• Willingness to travel locally to customer sites as needed.

Responsabilidades

• Manage a portfolio of strategic, high-revenue customer accounts and act as the main point of contact for all commercial matters.
• Develop trusted relationships with key stakeholders and gain deep understanding of each customer's business, supply chain, and growth objectives.
• Drive customer retention, satisfaction, and long-term account growth through proactive account management and strategic planning.
• Conduct regular business reviews, presenting performance results, market insights, and recommendations for continuous improvement.
• Identify opportunities to expand services, increase customer value, and strengthen partnerships within existing accounts.
• Collaborate with operations teams to ensure seamless execution, service excellence, and successful delivery against KPIs.

Conocimientos

Account management

Customer service

Sales

Logistics knowledge

Bilingual Spanish/English

Travel readiness

Educación

Bachelor's degree or equivalent experience

Herramientas

Excel

PowerPoint

Copilot

Descripción del empleo

C.H. Robinson in Valencia, Spain, is seeking a relationship-driven Key Account Manager to manage a portfolio of strategic, high-value customers. The role focuses on client retention and growth, working closely with European and U.S. teams to deliver exceptional service.

The successful candidate will build long-term partnerships, lead business reviews, and coordinate with operations to meet KPIs while maintaining strong customer relationships in a hybrid Valencia environment.