Bilbao Logistics Account Manager - On-Site Growth

Orbio; País Vasco; Hybrid; EUR 25,000 - 89,000; Full time

Job summary

C.H. Robinson in Bilbao is seeking an Account Manager to manage a portfolio of small to mid-sized customers in the Bilbao region, combining account management with regular on-site engagement.

You will retain and grow relationships, present business reviews, and collaborate with Sales, Operations, and Product teams to deliver transportation, logistics, and supply chain solutions. Fluent in Spanish and English; travel about 30%.

Qualifications

• Minimum 5 years of experience in account management, customer service, sales, or a customer-facing role within logistics or freight forwarding.
• Fluent in Spanish and English, with ability to travel locally about 30%.
• Strong CRM, communication, and presentation skills.

Responsibilities

• Manage and grow a portfolio of small to mid-sized customer accounts in the Bilbao region.
• Develop relationships through regular on-site visits and face-to-face engagement.
• Serve as primary contact, ensuring high service and responsiveness.
• Conduct business reviews and strategic account meetings to drive growth.
• Identify opportunities to expand with transportation, logistics, and supply chain solutions.
• Collaborate with Sales, Operations, and Product teams to deliver solutions and ensure satisfaction.
• Analyze performance data to identify improvements and support decisions.
• Travel approximately 30% to customer locations to build relationships.

Skills

Account Management

Customer Service

Sales

Client Relationship Management

Logistics knowledge

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Excel

PowerPoint

Copilot

Job description

C.H. Robinson in Bilbao is seeking an Account Manager to manage a portfolio of small to mid-sized customers in the Bilbao region, combining account management with regular on-site engagement.

You will retain and grow relationships, present business reviews, and collaborate with Sales, Operations, and Product teams to deliver transportation, logistics, and supply chain solutions. Fluent in Spanish and English; travel about 30%.