Bilbao Hybrid: Strategic Logistics Account Manager

Proposalyze; País Vasco; Hybrid; EUR 25,000 - 89,000; Full time

Job summary

C.H. Robinson in Bilbao seeks an Account Manager to oversee a portfolio of small to mid-sized customers in the Basque region, delivering trusted partnerships and strategic supply chain solutions.

You will conduct on-site visits, lead business reviews, and collaborate with Sales, Operations, and Product teams to drive growth while maintaining a high service level. The role requires 5+ years in account management or related roles in logistics, fluent Spanish and English, and approximately 30%

Qualifications

• 5+ years of experience in Account Management, Customer Service, Sales, or a customer-facing role within the logistics or freight forwarding industry.
• Fluent in Spanish and English.
• Ability to travel locally to customer sites (approximately 30% travel).
• Strong presentation and negotiation skills.
• Knowledge of Basque (Euskera) preferred.

Responsibilities

• Manage and grow a portfolio of small to mid-sized customer accounts in the Bilbao region.
• Develop and maintain strong customer relationships through regular on-site visits and face-to-face engagement.
• Serve as the primary point of contact for customers, ensuring a high level of service and responsiveness.
• Conduct business reviews, customer presentations, and strategic account meetings to strengthen partnerships and drive growth.
• Identify opportunities to expand existing business by promoting transportation, logistics, and supply chain solutions.

Skills

Account management

Customer service

Relationship building

Communication skills

Presentation skills

Negotiation skills

Travel readiness

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Excel

PowerPoint

Copilot

Job description

C.H. Robinson in Bilbao seeks an Account Manager to oversee a portfolio of small to mid-sized customers in the Basque region, delivering trusted partnerships and strategic supply chain solutions.

You will conduct on-site visits, lead business reviews, and collaborate with Sales, Operations, and Product teams to drive growth while maintaining a high service level. The role requires 5+ years in account management or related roles in logistics, fluent Spanish and English, and approximately 30%