Bilbao On-site Logistics Account Manager - Strategic Partner

C.H. Robinson Company; Bilbao; Presencial; EUR 28.000 - 99.000; Jornada completa

Descripción de la vacante

C.H. Robinson in Bilbao seeks an Account Manager to manage a portfolio of small to mid-sized customers, building strong relationships and acting as a strategic partner to support their supply chain needs with regular on-site visits.

You will retain and grow customer relationships, identify opportunities within existing accounts, and deliver exceptional service. Travel approximately 30% to customer locations to maintain a strong local presence.

Formación

• Minimum 5 years in Account Management or related customer-facing roles in logistics or freight forwarding.
• Fluent in Spanish and English.
• Willingness to travel locally up to 30%.

Responsabilidades

• Manage and grow a portfolio of small to mid-sized customer accounts in the Bilbao region.
• Develop and maintain strong customer relationships through regular on-site visits and face-to-face engagement.
• Serve as the primary point of contact for customers, ensuring a high level of service and responsiveness.
• Conduct business reviews, customer presentations, and strategic account meetings to strengthen partnerships and drive growth.
• Collaborate with Sales, Operations, and Product teams to deliver effective solutions and ensure customer satisfaction.
• Travel approximately 30% of the time to customer locations to build relationships and support objectives.

Conocimientos

Account management

Customer service

Sales

Communication

Client meetings

Educación

Bachelor's degree or equivalent experience

Herramientas

Excel

PowerPoint

Copilot

Descripción del empleo

C.H. Robinson in Bilbao seeks an Account Manager to manage a portfolio of small to mid-sized customers, building strong relationships and acting as a strategic partner to support their supply chain needs with regular on-site visits.

You will retain and grow customer relationships, identify opportunities within existing accounts, and deliver exceptional service. Travel approximately 30% to customer locations to maintain a strong local presence.