German Speaking It Support Specialist | Málaga

Europe Language Jobs; Málaga; Hybrid; EUR 16,000 - 22,000; Full time

Benefits offered by this job

Hybrid work mode

2 days from home

Job summary

Europe Language Jobs in Málaga is seeking a German-speaking IT Support Specialist to join a fashion tech client. Provide remote support to retail stores across Europe and help maintain POS and store systems. On-site onboarding in Málaga with flexible hours, buddy program, and ongoing development.

Fluency in German and English required; basic IT troubleshooting and networking knowledge encouraged. Join a multicultural IT hub serving 2,000+ stores and enjoy a mix of remote work and in-office

Qualifications

• German and English fluency.
• Strong interest in IT and technology.
• Basic hardware and software troubleshooting skills.
• Understanding of basic networking concepts.
• Excellent communication and interpersonal skills.
• Analytical and solution-oriented mindset.
• Proactive approach to problem-solving.
• Comfortable with flexible working hours, including occasional weekends.
• Previous experience with POS systems is a plus.

Responsibilities

• Provide remote IT support to retail stores across Europe.
• Troubleshoot hardware, software, applications and incidents.
• Support retail store systems and POS environments.
• Handle service requests and incidents following ITIL guidelines.
• Document solutions and ensure accurate ticket handling.
• Guide users towards self-service solutions.
• Act as an advocate for users and their technical needs.
• Contribute ideas to continuously improve the global IT Service Desk.

Skills

German

English

IT support

Troubleshooting

Communication

Problem-solving

Flexible hours

Customer service

Tools

POS systems

Job description

German-Speaking IT Support Specialist | Málaga, Spain

• Possibility to work 2 days/week from home
• Salary 1.700 Gross monthly!
• Fluent in German
• Locally based in Málaga
• Valid NIE and work permit, or an EU passport

Do you want to work in the fashion tech industry and provide top-tier IT support to international retail stores? Our client is looking for German-speaking professionals to join their IT Support team in vibrant Málaga!

Become part of a dynamic and service-oriented IT hub supporting over 2,000 fashion stores across Europe. You'll be welcomed with a thorough onboarding, buddy program, and ongoing development in a positive and multicultural work environment.

What will you do?

• Provide remote IT support to retail stores across Europe
• Troubleshoot hardware, software, applications and incidents
• Support retail store systems and POS environments
• Handle service requests and incidents following ITIL guidelines
• Document solutions and ensure accurate ticket handling
• Guide users towards self-service solutions
• Act as an advocate for users and their technical needs
• Contribute ideas to continuously improve the global IT Service Desk

What are we looking for?

• Fluent German and English
• An interest in IT and technology
• Basic hardware and software troubleshooting skills
• Understanding of basic networking concepts
• Strong communication and interpersonal skills
• Analytical and solution-oriented mindset
• Proactive approach to problem-solving
• Comfortable with flexible working hours, including occasional weekends
• Previous experience with POS systems is a plus, but not essential