German-Speaking B2B SaaS Account Manager

Enginy; Barcelona; Presencial; EUR 40.000 - 60.000; Jornada completa

Descripción de la vacante

A tech startup based in Barcelona is seeking an Account Manager to oversee the retention and growth of its German-speaking clients. The role involves managing a portfolio of B2B SaaS accounts, ensuring successful onboarding, delivering value, and securing renewals. Ideal candidates will have 2-5 years in Customer Success or Account Management, fluency in Spanish and English, and strong communication skills. Join us in shaping the future of B2B sales in a dynamic and innovative environment.

Formación

• 2–5 years of experience in Customer Success or Account Management in B2B SaaS.
• Comfortable using CRM and customer-success tools.
• Strong communication and relationship‑building skills.

Responsabilidades

• Proactively manage accounts to minimize churn and secure renewals.
• Identify risks early and build engagement plans with customers.
• Maintain accurate CRM data, health scores, and renewal timelines.
• Use product usage and feedback to manage account health.
• Build strong relationships with key stakeholders.

Conocimientos

Proficiency in Spanish

Proficiency in English

Strong communication skills

Relationship-building skills

Proactive mindset

Experience in Customer Success

Experience in Account Management

Herramientas

CRM tools

Customer-success tools

Descripción del empleo

A tech startup based in Barcelona is seeking an Account Manager to oversee the retention and growth of its German-speaking clients. The role involves managing a portfolio of B2B SaaS accounts, ensuring successful onboarding, delivering value, and securing renewals. Ideal candidates will have 2-5 years in Customer Success or Account Management, fluency in Spanish and English, and strong communication skills. Join us in shaping the future of B2B sales in a dynamic and innovative environment.