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Job summary
A tech startup based in Barcelona is seeking an Account Manager to oversee the retention and growth of its German-speaking clients. The role involves managing a portfolio of B2B SaaS accounts, ensuring successful onboarding, delivering value, and securing renewals. Ideal candidates will have 2-5 years in Customer Success or Account Management, fluency in Spanish and English, and strong communication skills. Join us in shaping the future of B2B sales in a dynamic and innovative environment.
Qualifications
2–5 years of experience in Customer Success or Account Management in B2B SaaS.
Comfortable using CRM and customer-success tools.
Strong communication and relationship‑building skills.
Responsibilities
Proactively manage accounts to minimize churn and secure renewals.
Identify risks early and build engagement plans with customers.
Maintain accurate CRM data, health scores, and renewal timelines.
Use product usage and feedback to manage account health.
Build strong relationships with key stakeholders.
Skills
Proficiency in Spanish
Proficiency in English
Strong communication skills
Relationship-building skills
Proactive mindset
Experience in Customer Success
Experience in Account Management
Tools
CRM tools
Customer-success tools
Job description
A tech startup based in Barcelona is seeking an Account Manager to oversee the retention and growth of its German-speaking clients. The role involves managing a portfolio of B2B SaaS accounts, ensuring successful onboarding, delivering value, and securing renewals. Ideal candidates will have 2-5 years in Customer Success or Account Management, fluency in Spanish and English, and strong communication skills. Join us in shaping the future of B2B sales in a dynamic and innovative environment.