German-Speaking SMB Account Manager

Perk; Barcelona; Presencial; EUR 42.000 - 62.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive compensation

Generous vacation days

Private healthcare or gym allowance

Life insurance

Annual summer party

Fast access to therapy and coaching

Flexible compensation plan

17 weeks paid parental leave

16 paid volunteer hours

20 "Work from Anywhere" days

Language lessons

4-week paid sabbatical after 5 years

Relocation support

Descripción de la vacante

An innovative travel management company in Barcelona is seeking a German-speaking SMB Account Manager to enhance customer satisfaction and drive growth. This role is pivotal in ensuring exceptional customer support and requires strong engagement with a portfolio of SMB clients. Ideal candidates will have a minimum of 2 years of relevant experience and be proficient in both German and English. The company offers competitive compensation and comprehensive benefits.

Formación

• Min. 2 years of experience in Account Management or Customer Success.
• Native or near-native proficiency in German.
• Experience in the Travel industry or SaaS products is preferred.

Responsabilidades

• Own a portfolio of SMB customers and develop high engagement.
• Manage customer budgets and develop solutions for their teams.
• Advocate for clients within Perk and address any issues.

Conocimientos

German proficiency

English fluency

Customer-focused

Analytical abilities

Technical aptitude

Herramientas

Excel

Google Sheets

Descripción del empleo

An innovative travel management company in Barcelona is seeking a German-speaking SMB Account Manager to enhance customer satisfaction and drive growth. This role is pivotal in ensuring exceptional customer support and requires strong engagement with a portfolio of SMB clients. Ideal candidates will have a minimum of 2 years of relevant experience and be proficient in both German and English. The company offers competitive compensation and comprehensive benefits.