German-Speaking Account Executive: Customer Success & Growth

Teleperformance; Barcelona; Hybrid; EUR 30,000 - 34,000; Full time

Benefits offered by this job

Relocation package

Referral program up to €2,000

Sales training

Career growth opportunities

World Trade Center Barcelona office

Job summary

Teleperformance Spain in Barcelona is hiring an Account Executive for Customer Success to drive client satisfaction and growth in the property and hospitality sector.

You will manage a portfolio of hosts, optimize account performance, and collaborate with sales, program managers and internal teams, while leveraging Salesforce and other CS tools. Fluent German (C2) and English, 1–2 years’ experience, and a BA/BS are required, with strong communication and organizational skills.

Qualifications

• 1–2 years of proven experience in Customer Success, Account Management, or similar client-facing roles.
• BA/BS degree or equivalent practical experience.
• German at C2 level and proficient English.
• Outstanding communication and relationship-building skills.
• Proven record of exceeding sales targets in a fast-paced environment.
• Strong organizational skills with multi-account management.

Responsibilities

• Provide ongoing support and relationship management for hosts to drive satisfaction.
• Optimize account performance and growth through product and process improvements.
• Manage a pipeline of high-value accounts and track progress with Salesforce.
• Collaborate with sales, program managers, and stakeholders to share best practices.
• Stay current on industry trends and adopt new tools for client success.
• Engage in ongoing training and development.

Skills

Customer Success

Account Management

Relationship Building

Communication Skills

Sales Targets

Education

BA/BS degree

Tools

Salesforce

Mixmax

Job description

Teleperformance Spain in Barcelona is hiring an Account Executive for Customer Success to drive client satisfaction and growth in the property and hospitality sector.

You will manage a portfolio of hosts, optimize account performance, and collaborate with sales, program managers and internal teams, while leveraging Salesforce and other CS tools. Fluent German (C2) and English, 1–2 years’ experience, and a BA/BS are required, with strong communication and organizational skills.