German-Speaking Account Manager | Hybrid Role

Convergys; Valencia; Híbrido; EUR 21.000 - 26.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work model

Food card

Descripción de la vacante

Convergys in Valencia is seeking a German-speaking Account Manager for a hybrid, on-site role. The position focuses on inbound/outbound calls and orders, with emphasis on sales targets and customer service.

You will relay product information and resolve issues while maintaining strong client relationships. The ideal candidate brings a German language proficiency, sales background, and solid communication skills.

Formación

• High school diploma with six months of sales experience preferred.
• Ability to effectively communicate, both written and verbally.
• Skilled in multi-tasking; able to adapt to changes quickly.
• Basic computer navigation skills and PC Knowledge.
• Able to rotate shifts.

Responsabilidades

• Achieve specific sales targets and maximize opportunities on each call.
• Use probing techniques to determine customer needs and offer suitable products.
• Maintain knowledge of products, pricing, promotions, and procedures.
• Ensure service meets contractual sales goals and KPIs.
• Greet customers courteously and professionally.
• Listen to customer needs and build rapport to resolve issues.
• Prepare complete and accurate work with proper account notation.
• Contribute to customer satisfaction and sales performance.
• Answer billing questions by explaining customer accounts.

Conocimientos

German language

Sales experience

Communication skills

Team player

Shift flexibility

Educación

High school diploma

Herramientas

PC knowledge

Descripción del empleo

Convergys in Valencia is seeking a German-speaking Account Manager for a hybrid, on-site role. The position focuses on inbound/outbound calls and orders, with emphasis on sales targets and customer service.

You will relay product information and resolve issues while maintaining strong client relationships. The ideal candidate brings a German language proficiency, sales background, and solid communication skills.