German + Spanish Speaking Customer Support Agent – Valencia or Madrid

Cross Border Talents; Valencia; Presencial; EUR 20.000 - 27.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Private health insurance

Career progression within an intl.公司

Competitive monthly income including 1

Descripción de la vacante

Cross Border Talents is seeking a German- and Spanish-speaking Customer Support Agent for on-site roles in Valencia or Madrid, Spain. You will handle inquiries via phone, email, and chat, resolving technical or account issues and delivering high-quality support in an international team.

Local candidates only, start ASAP with full training provided. You will work rotating shifts in a 24/7 environment and have opportunities for career growth within the company.

Formación

• Fluent German (C2) and Spanish (B2) required.
• Excellent communication and customer-service mindset.
• Basic computer skills and ability to troubleshoot issues.

Responsabilidades

• Support German-speaking customers via phone, email and chat.
• Handle inquiries and resolve technical or account issues.
• Deliver high-quality customer service in an international team.
• Work rotating shifts in a 24/7 environment and participate in training and onboarding.

Conocimientos

German (C2)

Spanish (B2)

Customer-focused

Communication skills

Problem solving

Descripción del empleo

German +Spanish -Speaking Customer Support Agent – Valencia or Madrid, Spain (On-site)

Valencia or Madrid, Spain (On-site)

Start: ASAP

Local candidates only/No relocation support

Support German-speaking customers via phone, email & chat Handle inquiries and resolve technical or account issues Deliver high-quality customer service in an international team Work rotating shifts in a structured 24/7 environment Full training and career growth opportunities provided

What you need

• Fluent German (C2) + Spanish (B2)
• Customer-focused and strong communication skills
• Basic computer skills and problem-solving mindset
• Must already be in Spain or willing to relocate
• EU citizenship or valid Spanish work permit

What you get

• Competitive monthly income including allowances
• Paid training + continuous coaching
• Private health insurance
• Career progression within an international company