German-Speaking Customer Support Agent — Madrid/Valencia

Cbtalents; Madrid; Presencial; EUR 26.000 - 36.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Bonus system

International team

Career growth

Office in Madrid/Valencia

Descripción de la vacante

Cbtalents is looking for C2 German speakers to join our Madrid and Valencia customer support teams. You will be the first point of contact for customers, ensuring high-quality assistance across chat, email and phone.

Requirements include C2 German, strong communication and problem-solving skills, a customer-oriented mindset, and the ability to thrive in a fast-paced, international environment. We offer a competitive salary, monthly bonus, and growth in a global team.

Formación

• C2 level German proficiency.
• Strong communication and problem-solving skills.
• Customer-oriented mindset.
• Ability to work in a fast-paced, international environment.
• Previous customer support experience is a plus.

Responsabilidades

• Handle customer inquiries via chat, email, and phone.
• Provide clear and effective support in German.
• Collaborate with international teams to improve customer experience.
• Maintain high service standards.
• Contribute to process improvements.

Conocimientos

German (C2)

Communication

Problem-solving

Customer focus

International teamwork

Descripción del empleo

Cbtalents is looking for C2 German speakers to join our Madrid and Valencia customer support teams. You will be the first point of contact for customers, ensuring high-quality assistance across chat, email and phone.

Requirements include C2 German, strong communication and problem-solving skills, a customer-oriented mindset, and the ability to thrive in a fast-paced, international environment. We offer a competitive salary, monthly bonus, and growth in a global team.