Remote Virtual Waiter & Barista — Digital Dining

Domestiko.Com; Santiurde de Reinosa; Remote; EUR 18.000 - 28.000; Vollzeit

Benefits dieser Stelle

Fully remote work

Performance bonuses

Professional development

Remote team culture

Zusammenfassung

Domestiko.Com is seeking a dedicated Camarero/a de Sala for a fully remote role, coordinating online reservations and virtual dining experiences. You will greet virtual guests, guide them through the process, and collaborate with the kitchen and marketing teams to ensure a seamless experience.

The ideal candidate has at least 2 years in hospitality, strong Spanish communication, and excellent organizational skills.

Qualifikationen

• Minimum 2 years in hospitality as a waiter/waitress or similar customer-facing role.
• Proven ability to deliver outstanding customer service in high-pressure environments.
• Excellent written and verbal communication in Spanish; English is a plus.
• Proficient with online tools, video conferencing, and reservation systems.
• Strong organizational skills and ability to work independently from home.
• Reliable internet and dedicated home office setup.

Aufgaben

• Manage online reservations and guest communication via digital platforms.
• Greet virtual guests and guide them through the online ordering and dining process.
• Coordinate with the culinary team to ensure timely preparation and delivery of virtual dining experiences.
• Address guest inquiries and resolve any issues that may arise during their virtual meal.
• Maintain detailed records of guest interactions and feedback.
• Uphold service standards and ensure a positive brand image in all virtual interactions.
• Collaborate with the marketing team on promotional activities for virtual events.
• Assist in developing new service protocols for the evolving remote dining landscape.
• Ensure all digital tools and platforms are used effectively to enhance guest experience.
• Contribute to team meetings and share insights for continuous service improvement.

Kenntnisse

Customer service

Communication

Time management

Organizational skills

Remote work

Spanish fluency

English beneficial

Tools

Reservation systems

Video conferencing

Online communication tools

Jobbeschreibung

Domestiko.Com is seeking a dedicated Camarero/a de Sala for a fully remote role, coordinating online reservations and virtual dining experiences. You will greet virtual guests, guide them through the process, and collaborate with the kitchen and marketing teams to ensure a seamless experience.

The ideal candidate has at least 2 years in hospitality, strong Spanish communication, and excellent organizational skills.