Remote Virtual Waiter: Elevate Digital Dining

Domestiko.Com; Valladolid; A distancia; EUR 26.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Fully remote work

Competitive salary

Performance bonuses

Digital hospitality team

Professional development

Descripción de la vacante

Domestiko.Com is seeking a dedicated Camarero/a de Sala for a fully remote role in digital hospitality. You will manage online reservations, greet virtual guests, and coordinate with the virtual kitchen to deliver seamless dining experiences from home.

Ideal candidates have at least 2 years in hospitality, excellent communication, and comfortable using online tools. Spanish fluency is required, English a plus, and flexible evenings/weekends are expected.

Formación

• Minimum 2 years in hospitality or customer-facing roles.
• Excellent written and spoken communication.
• Proficient with online reservation platforms and video calls.
• Strong organizational skills and ability to work independently.
• Reliable home office setup and internet connection.
• Fluency in Spanish; English is a plus.

Responsabilidades

• Manage online reservations and guest communication via digital platforms.
• Greet virtual guests and guide them through the online ordering and dining process.
• Coordinate with culinary team to ensure timely preparation and delivery of virtual dining experiences.
• Address guest inquiries and resolve issues during virtual meals.
• Maintain detailed records of guest interactions and feedback.
• Uphold service standards and brand image in virtual interactions.
• Collaborate with marketing on promotions for virtual events.
• Assist in developing new service protocols for remote dining.
• Ensure all digital tools are used effectively to enhance guest experience.
• Contribute to team meetings and insights for improvement.

Conocimientos

Customer service

Remote work

Online reservations

Spanish fluency

English knowledge

Communication skills

Time management

Herramientas

Reservation software

Video conferencing

CRM software

Descripción del empleo

Domestiko.Com is seeking a dedicated Camarero/a de Sala for a fully remote role in digital hospitality. You will manage online reservations, greet virtual guests, and coordinate with the virtual kitchen to deliver seamless dining experiences from home.

Ideal candidates have at least 2 years in hospitality, excellent communication, and comfortable using online tools. Spanish fluency is required, English a plus, and flexible evenings/weekends are expected.