Remote Virtual Waiter/Waitress – Digital Hospitality Host

Domestiko.Com

Santiago de Compostela

Remote

EUR 20,000 - 32,000

Full time

28 hours ago

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Benefits offered by this job

Fully remote work

Competitive salary + bonuses

Professional development

Access to cutting-edge virtual service

Job summary

Domestiko.Com is seeking a personable Camarero/a de Sala for a fully remote virtual dining experience. You will manage online reservations, greet virtual guests, coordinate with the virtual kitchen, and ensure a seamless dining experience from home.

Ideal candidates have at least 2 years in hospitality, excellent written and verbal communication, and proficiency with online tools and reservation systems. Spanish fluency is required; English is a plus.

Qualifications

Minimum of 2 years of experience in hospitality in a customer-facing role.
Excellent written and verbal communication with a friendly, professional demeanor.
Proficiency with online tools, video conferencing and reservation systems.
Spanish fluency is required; English is an advantage.
Reliable home office setup and internet connection.

Responsibilities

Manage online reservations and guest communication via digital platforms.
Greet virtual guests and guide them through the ordering and dining process.
Coordinate with the culinary team to ensure timely preparation and delivery of experiences.
Address guest inquiries and resolve issues during virtual meals.
Maintain records of guest interactions and feedback.
Uphold service standards and brand image in all virtual interactions.
Collaborate with marketing on promotional activities for virtual events.
Develop new service protocols for remote dining and ensure digital tools are used effectively.