Student Residence Front Desk & Operations Coordinator

Xior Student Housing; Barcelona; Presencial; EUR 18.000 - 22.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

International growth

Pleasant workplaces in Barcelona

Descripción de la vacante

Xior Student Housing in Barcelona seeks an Operations Assistant for two residences with over 200 rooms combined. You will be the first face at the reception, handling guest check-ins, guiding students, and assisting with bookings within a busy student environment.

Working at Paseo de Gracia, Collblanc or Diagonal-Besòs, you’ll join a dynamic team in a prime location. The role involves coordinating with cleaning, catering, maintenance and gardening teams, supporting administration, and applying

Formación

• Studies in Hospitality Industry, Tourism, and Business Administration (formative degrees, diplomas…) will be positively valued
• You speak Spanish, as well as English
• You know how to work with MS Office
• You have some interest and knowledge of costumer service, social networks and new technologies

Responsabilidades

• You are the (first) face of our reception at the student residence
• You take care of our customer service; you help students at the counter, by mail, and over the phone
• You manage reservations and therefore the check-in and check-out process. You provide our students with the necessary keys and cards
• You accompany visitors and future clients during open days, a tour of the facilities, etc.
• You support the administration office
• You monitor the building and take care of coordination between the different departments (cleaning, catering, maintenance & gardening)
• You apply the necessary protocols in emergencies

Conocimientos

Hospitality

Spanish

English

MS Office

Customer service

Social networks

New technologies

Educación

Hospitality/Tourism/Business Administration studies

Herramientas

MS Office

Descripción del empleo

Xior Student Housing in Barcelona seeks an Operations Assistant for two residences with over 200 rooms combined. You will be the first face at the reception, handling guest check-ins, guiding students, and assisting with bookings within a busy student environment.

Working at Paseo de Gracia, Collblanc or Diagonal-Besòs, you’ll join a dynamic team in a prime location. The role involves coordinating with cleaning, catering, maintenance and gardening teams, supporting administration, and applying