Luxury Guest Service Agent - Fluent English

Hospes Hotels Group; Madrid; On-site; EUR 20,000 - 26,000; Full time

Job summary

Marriott International Madrid Edition is seeking a Guest Service Representative to guide guests through their stay, from arrival to departure, and to deliver a memorable experience. You will be on your feet, handle requests, complete reports, and maintain a professional appearance and safety standards.

We value service-oriented individuals. Edition Hotels emphasize equal opportunity and a welcoming, boutique luxury environment where guests feel attended to with personality and polish.

Qualifications

• High school diploma or GED equivalent.
• No related work experience required.

Responsibilities

• Guide guests through their entire stay and assist with check-in and check-out.
• Handle operational needs, guest requests, and reporting tasks.
• Maintain professional appearance and follow safety and confidentiality policies.

Education

High school diploma or GED equivalent

Job description

Marriott International Madrid Edition is seeking a Guest Service Representative to guide guests through their stay, from arrival to departure, and to deliver a memorable experience. You will be on your feet, handle requests, complete reports, and maintain a professional appearance and safety standards.

We value service-oriented individuals. Edition Hotels emphasize equal opportunity and a welcoming, boutique luxury environment where guests feel attended to with personality and polish.