Front Desk & Guest Experience Specialist

Kings League; Barcelona; Presencial; EUR 20.000 - 26.000; Jornada completa

Descripción de la vacante

Kings League is looking for a Receptionist to be the first contact for visitors, clients, and suppliers at our Barcelona office, handling in-person, phone, and email communications while providing essential administrative support.

You will welcome guests, respond to inquiries, manage mail and deliveries, coordinate meeting room bookings, office supplies, and catering for meetings and company events; fluency in Catalan, Spanish and English is required.

Formación

• Vocational qualification or degree in Business Administration or related field preferred.
• Experience in customer service, administration, or reception is an asset.
• Excellent verbal and written communication in Catalan, Spanish and English.
• Proficiency with telephone systems and office software (MS Office/Google Workspace).

Responsabilidades

• Welcome visitors in a friendly,professional manner.
• Respond to enquiries and direct visitors to the appropriate person.
• Handle incoming calls and relay messages accurately.
• Maintain visitor records and contact information.
• Receive, sort and distribute incoming mail and packages.
• Prepare and coordinate outgoing mail and shipments.
• Coordinate meeting room bookings and manage meeting schedules.
• Manage office supplies, including stationery, kitchen supplies, and other workplace essentials; arrange catering for meetings.

Conocimientos

Customer service

Administrative support

Multilingual communication

Telephone systems

Office software proficiency

Educación

Business Administration degree or related field

Herramientas

Microsoft Office

Google Workspace

Descripción del empleo

Kings League is looking for a Receptionist to be the first contact for visitors, clients, and suppliers at our Barcelona office, handling in-person, phone, and email communications while providing essential administrative support.

You will welcome guests, respond to inquiries, manage mail and deliveries, coordinate meeting room bookings, office supplies, and catering for meetings and company events; fluency in Catalan, Spanish and English is required.