French-Speaking Tech Support — Remote (Portugal)

CBTALENTS; Marbella; A distancia; EUR 22.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Remote work in Portugal

Relocation support

Multicultural environment

Descripción de la vacante

CBTALENTS is seeking a French‑speaking Customer Support Specialist to join a tech project based in Portugal. This remote role requires fluent French and good English, with relocation support for eligible candidates.

You will assist French‑speaking customers, answer questions, guide them through simple technical issues, and ensure a smooth, positive experience while recording cases accurately.

Formación

• Fluent in French and comfortable communicating in English.
• Customer-focused and patient with good problem-solving skills.
• Organized and detail-oriented, able to record cases accurately.

Responsabilidades

• Support customers in French and English.
• Answer questions and assist with technical issues.
• Guide customers through clear and simple solutions.
• Record and update customer cases accurately.
• Follow up when additional support is needed.
• Contribute to a friendly and positive customer experience.

Conocimientos

French language

English language

Communication skills

Problem-solving

Organized

Attention to detail

Customer-focused

Descripción del empleo

CBTALENTS is seeking a French‑speaking Customer Support Specialist to join a tech project based in Portugal. This remote role requires fluent French and good English, with relocation support for eligible candidates.

You will assist French‑speaking customers, answer questions, guide them through simple technical issues, and ensure a smooth, positive experience while recording cases accurately.