Bilingual Customer Support — Italian & English | Part-Time

CPM CX Centre; Barcelona; Presencial; EUR 10.435 - 12.754; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Ongoing training and development

Confidential counselling and resources

Exclusive offers and rewards

Discounted health insurance

Descripción de la vacante

A global sportswear company is seeking a Customer Service Representative fluent in Italian and English to provide exceptional service and product knowledge. This part-time role in Barcelona emphasizes customer-centric support across multiple channels and offers a hybrid work model. Applicants should have a passion for customer service and strong administrative skills, with a start date in November 2025.

Responsabilidades

• Work collaboratively with consumers to address product information requests.
• Empathize with customer needs and provide personalized solutions.
• Deliver seamless customer service across multiple channels.
• Develop a deep understanding of our client's products and services.
• Gain knowledge of the New Balance brand and its offerings.
• Act as a brand ambassador in all interactions.

Conocimientos

Fluency in Italian

Advanced English Proficiency

Customer Service Enthusiast

Empathetic Communication

Strong Administrative Skills

Proactive Problem-Solver

Descripción del empleo

A global sportswear company is seeking a Customer Service Representative fluent in Italian and English to provide exceptional service and product knowledge. This part-time role in Barcelona emphasizes customer-centric support across multiple channels and offers a hybrid work model. Applicants should have a passion for customer service and strong administrative skills, with a start date in November 2025.