French-Speaking Customer Service Agent — Valencia & EU

Acertto Talent Linkers | Local & Global Recruitment; Comunidad Valenciana; Presencial; EUR 22.000 - 30.000; Jornada completa

Descripción de la vacante

A recruitment firm is seeking Customer Service Agents to join a growing operation in Valencia. The role involves managing customer requests and delivering high-quality support in French and English. Candidates should have at least 3 years of experience in customer service and possess strong communication skills. This is a fantastic opportunity for those interested in working in a digital and fast-paced environment, with the chance to contribute to service quality improvements.

Formación

• Minimum 3 years of experience in customer service or support roles.
• Ability to manage customer requests efficiently.
• Interest in a technology-driven environment.

Responsabilidades

• Manage customer requests via phone, email, and chat.
• Deliver professional support to customers.
• Monitor service quality and take action when needed.
• Record customer interactions accurately.
• Work closely with internal teams for case resolution.

Conocimientos

Fluent French

Professional English

Strong communication skills

Customer-oriented mindset

Attention to detail

Calm in high-pressure situations

Digital tools proficiency

Herramientas

CRM systems

Support platforms

Descripción del empleo

A recruitment firm is seeking Customer Service Agents to join a growing operation in Valencia. The role involves managing customer requests and delivering high-quality support in French and English. Candidates should have at least 3 years of experience in customer service and possess strong communication skills. This is a fantastic opportunity for those interested in working in a digital and fast-paced environment, with the chance to contribute to service quality improvements.