French-Speaking CSM | Growth & Renewals - Madrid

Hub

Madrid

Hybrid

EUR 30,000 - 35,000

Full time

2 days ago
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Benefits offered by this job

Competitive Base Salary
Equity
Permanent Spanish contract
Flexible work model
25 days paid vacation + public holiday
Travel to Oslo HQ
Learning & Development budget

Job summary

Glint Solar is seeking a Customer Success Manager for French-speaking accounts based in Madrid. You will own the end-to-end customer journey from onboarding to renewal, driving commercial outcomes and expansion across France and French-speaking markets.

You will build consultative relationships, monitor usage and sentiment, and partner with product/engineering to translate feedback into roadmap priorities, while supporting scalable CS playbooks as the European presence grows.

Qualifications

  • Fluent in French and English with ability to handle technical and commercial conversations.
  • Strong relationship-building and consultative selling mindset.
  • Experience in B2B SaaS Customer Success, account management, or renewable energy development.

Responsibilities

  • Own end-to-end customer journey from onboarding through renewal for France accounts.
  • Identify upsell/cross-sell opportunities and expand within your account base.
  • Deliver data-driven QBRs and executive check-ins to influence stakeholders.

Skills

Bilingual French/English
Relationship Building
Customer Success
Commercial Acumen
Data Analytics

Job description

Glint Solar is seeking a Customer Success Manager for French-speaking accounts based in Madrid. You will own the end-to-end customer journey from onboarding to renewal, driving commercial outcomes and expansion across France and French-speaking markets.

You will build consultative relationships, monitor usage and sentiment, and partner with product/engineering to translate feedback into roadmap priorities, while supporting scalable CS playbooks as the European presence grows.

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