FR/EN Bilingual Customer Service Rep — Hybrid & Growth

Donaldson Company; Barcelona; Híbrido; EUR 28.000 - 36.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Permanent contract

Hybrid working model

Shuttle bus from Plaza España

Company pension and health benefits

Descripción de la vacante

Donaldson Company in Terrassa, Barcelona, is seeking a Customer Service Representative fluent in French and English to manage customer purchase orders and build strong client relationships. The role requires at least 1 year of order-entry or customer service experience.

It offers a permanent contract in a multinational, a hybrid schedule with remote work three days per week, and a structured onboarding process.

Formación

• Fluency in French and English is mandatory.
• Minimum 1 year of experience in order entry or customer service.
• Strong communication and organizational skills; able to multitask in a dynamic environment.

Responsabilidades

• Provide phone and online support to customers and internal teams.
• Handle and resolve inquiries and complaints, coordinating with internal departments.
• Process information via email and verbal communication accurately.
• Perform order data entry and keep systems updated.

Conocimientos

French language

English language

Customer service

Order entry

Multitasking

Communication

Herramientas

MS Office

Outlook

Descripción del empleo

Donaldson Company in Terrassa, Barcelona, is seeking a Customer Service Representative fluent in French and English to manage customer purchase orders and build strong client relationships. The role requires at least 1 year of order-entry or customer service experience.

It offers a permanent contract in a multinational, a hybrid schedule with remote work three days per week, and a structured onboarding process.